Donations features

StoreConnect is an ideal platform for collecting all forms of donations using the payment provider of your choice.

Flexible donation options

StoreConnect combines various types of giving options all in the one site, simplifying the process by saving all transactions to Salesforce, instantly viewable by your team.

  • One-time donations

  • Fixed amounts or variable donation amounts

  • Suggest a range of donation amounts or leave an open range so the donor can decide

  • Allow donor to make a one off donation as well as a recurring donation in the same checkout

  • Easy add new pages to your site for seasonal or event related donation campaigns such as Christmas, directly within Salesforce

Subscriptions / recurring giving

Recurring subscriptions and giving:

  • Fixed amounts

  • Evergreen - recurring with no end date

  • Fixed term subscriptions with an end date based on defined segments, i.e. 12 monthly payments over one year

  • Donor can cancel evergreen recurring donations

  • Donor can view and edit payments details for recurring donations

  • Support evergreen and fixed term donations

  • Have StoreConnect charge a credit card on a recurring basis

  • Have StoreConnect not collect payment, just manage subscriptions

  • Patron can update payment card on website

  • Patron can cancel evergreen subscription from website, if enabled

Multiple donation options:

  • Allows donors to make payment for multiple items in a single check-out page - i.e. a one-time donation, a recurring gift such as an ongoing sponsorship, and also purchase related merchandize

Child sponsorship

StoreConnect is an ideal platform for charities offering child sponsorship, providing a range of functionality that is customisable to suit all common requirements.

Standard features include:

  • Multiple donation options for sponsorship: pay once, pay a variable amount, pay a recurring subscription, or any combination

  • Manage all text, photos, videos, blog posts, etc. about your sponsorship opportunities via the StoreConnect Content Management System within Salesforce

  • Set up flexible sponsorship options. Sort by country, age or gender, or add in tailored search categories like birthdays

  • Follow up potential sponsors who start the sponsorship process but leave before completing payment. If they register their email address, you can follow up with relevant emails to encourage them to complete their sponsorship

  • Fully customisable automated transactional emails for each stage of the sponsorship process, keeping your donors connected with your mission

Simplify child sponsorship

All content is easily added, removed or updated within Salesforce.

On each child’s page you can add and update relevant information for each child including (but not limited to):

  • Photos

  • Maps of the region

  • Country or regional information

  • Videos

  • Intended use for the donation

Unconditional giving

Sponsorships are just one way that donors can support your organization.

  • StoreConnect allows you to set up other ways of giving, either as one-off gifts or through recurring giving targeted to specific needs such as clean water, nutrition, education and more

  • It is all done on the same site, managed within Salesforce

  • List suggested amounts to give for different items or leave it open ended for the donor to fill in

Initiative-based sponsorship

Manage initiative-based campaigns easily on StoreConnect

Standard features include:

  • Multiple donation options for sponsorship: pay once, pay a variable amount, pay a recurring subscription, or any combination thereof

  • Manage all text, photos, videos, blog posts, etc. about your sponsorship opportunities via the StoreConnect Content Management System within Salesforce

  • Set up flexible sponsorship options based on your initiative with tailored search categories to suit your needs

  • Follow up potential sponsors who start the sponsorship process but leave before it is completed. If they register their email address, you can follow up with relevant emails to encourage them to complete their sponsorship

  • Fully customisable automated transactional emails for each stage of the sponsorship process, keeping your donors connected with your mission configured in StoreConnect or Marketing Cloud

Memberships

StoreConnect is an ideal platform for running your membership subscriptions.

Managing memberships

  • Accept Membership fees directly using the payment provider of your choice

  • For regions that tax memberships, StoreConnect includes the needed tax rates at checkout for related items

  • Set up recurring membership options with automatic debits, managed fully within Salesforce

  • Set fixed-term memberships with an end date based on defined segments

  • Assign membership levels to other products or benefits related to membership

  • Members can log into their account and see all payments made and update their details directly

  • Members can combine payment for a fixed memberships fees with a donation in the same checkout process. i.e. pay their membership, make a one-time donation and purchase a campaign t-shirt in the one transaction

Peer-to-peer / team fundraising

Simplify management of multiple fundraising sites for your team. Easily launch new sites and manage everything in one place out of Salesforce.

  • Launch new sites with a different look for your teams directly from within Salesforce

  • Launch new sites based on language, region or currency, all centrally managed

  • Launch sites for special events or seasonal campaigns and retire when the campaign has finished

  • Directly set up permissions within Salesforce controlling who can edit what section of the site

  • With all donations data going direct into Salesforce, you can configure detailed reporting