▶️ Allow customers to spend loyalty reward points

1. Enable Points Display in the Store

  1. Go to: StoreConnect Navigation → Configuration → Stores.

  2. Open your Store record.

  3. Under the Products tab:

    • Edit the Price Display setting.

    • Enable both Currency and Points display.

    • Click Save.


2. Configure Points Usage Rules

  1. In the Points section of your Store record:

    • Set Default Points Usage (choose which store(s) points can be spent in).

    • Set Earn Points When Spending Points (optional, e.g. set to zero if not used).

    • Configure Deposit Amount in Points if applicable.

    • Click Save.


3. Set Points Conversion Rate (Price Book Setup)

  1. Go to your store’s Standard Price Book.

  2. Under Default Purchase Rate:

    • Define the conversion rate, e.g. 100 points = 1 unit of currency.

    • Click Save.


4. Enable Points Purchase for Individual Products

  1. Open Products List View.

  2. For each product (e.g. Steve Plushy):

    • Open the Price Book Entry.

    • Edit the entry:

      • Tick Can Purchase with Points.

      • Optionally set a Custom Points Price (overrides default).

    • Click Save.


5. Enable Points Purchase for Shipping (Optional)

  1. In Products List View, locate the StoreConnect Shipping Product.

  2. Open its Price Book Entry.

  3. Edit the entry:

    • Tick Can Purchase with Points.

    • Click Save.


6. Test the Setup (Customer Experience)

  1. Log in as a customer with available Reward Points.

  2. Browse the store:

    • Products will now display Price in Currency and Price in Points.
  3. Add product to cart:

    • At checkout, select to pay with Points.
  4. Continue to Shipping:

    • Option to pay for Shipping with Points is also available.
  5. Complete purchase:

    • Order processes with Points, Currency, or a combination of both.

7. Monitor Points and Payments

  • In the Customer’s Account Record:

    • View Account Points balance and debits.
  • In the Order Record:

    • See Payment Method (Account Points / Currency / Combined).

    • Confirm points were correctly applied.