1. Access the Discounts Setup
In Salesforce, open the StoreConnect app.
Go to:
- StoreConnect Navigation → Offers → Discounts.
Click New to create a new discount.
2. Basic Discount Configuration
Fill in the following fields:
Name: Internal name for the discount (not shown to customers).
Store: Select the store this discount applies to.
Active: Make sure this is checked to enable the discount.
Start Date/Time:
- Set a date in the past to make the discount active immediately.
Expiry Date/Time (optional):
- Leave blank if you want the discount to run indefinitely.
3. Set Discount Type and Behavior
Calculation Type: Choose how the discount is calculated:
Percentage: e.g., 20% off.
Amount: Fixed dollar amount off.
New Price: Overrides the original price with a new one.
Behavior When Applied:
Stacks With Other Discounts: Adds on top of other discounts.
Replaces Other Discounts: Cancels out other discounts.
Overrides All Pricing: Replaces all other pricing logic.
Fill in the relevant field based on your calculation type (e.g.,
20%for a percentage discount).
4. (Optional) Rewards Points Discount
- If the product can be purchased using Rewards Points, you can also define a points-based discount.
5. Define the Discount Scope (Very Powerful!)
Use the Discount Scope section to target specific conditions:
You can apply the discount to:
A specific Price Book
A Product Category
A Single Product
A specific Brand
A particular Customer Membership
A specific Customer Account
Leave fields blank to apply the discount to all items or customers.
Example: To apply a discount only to Steve Plushy with Blue Hoodie:
Fill in the Product field with that item.
Leave other scope fields blank.
6. Save and Confirm Discount Application
Click Save to apply your new discount.
If everything is set correctly, the discount will take effect immediately.
7. Verify the Discount on the Storefront
- Visit your store’s website and navigate to the relevant product page.
Example:
Steve Plushy – Orange Hoodie remains at full price:
$25Steve Plushy – Blue Hoodie now shows discounted price:
$20(with discount label)
Note: If your product’s price book has a sale price set already:
StoreConnect will automatically choose the lower of:
The sale price, or
The discounted price.