▶️ Create product categories

1. Understand Taxonomies

  • In StoreConnect, each store uses a taxonomy to organize product categories.

  • A taxonomy is essentially the root structure that contains all your product categories.

  • When your store is first created, a default taxonomy is also created.

  • If you create additional stores, you’ll need to manually create a new taxonomy for each.


2. Access Your Store’s Taxonomy

  • In Salesforce, open the StoreConnect App.

  • Go to StoreConnect Navigation > Configuration > Stores.

  • Select your store and scroll to the Key Relationships tab.

  • Under Taxonomies, click on the existing taxonomy to manage it.


3. Create a New Product Category

  • Inside the taxonomy record, scroll to Categories Belonging to This Taxonomy.

  • Click New to create a new category:

    • Enter a name (e.g., “Toys”, “Apparel”).

    • Make sure it’s assigned to the correct taxonomy.

  • Click Save.

Once saved, this category will appear in the menu header of your website automatically (after a refresh), even if it contains no products yet.


4. Add Child Categories (Optional)

  • To create subcategories, open an existing category (e.g., All Products).

  • Scroll to Children of This Category and click New.

  • Select the new category you created earlier to nest it as a child.

  • Click Save.

Parent categories display all products assigned to both themselves and their child categories.


5. Assign Products to Categories

  • Open any product record (e.g., Steve Plushy).

  • Scroll to Categories Containing This Product.

  • Remove it from old categories (if needed) and add it to the new category or subcategory.

  • Click Save.

Now the product will appear in both the subcategory and its parent category if applicable.


6. Verify on the Website

  • Go to your live StoreConnect storefront.

  • Refresh the page to see:

    • New categories in the main menu.

    • Products listed on the pages of their assigned categories and subcategories.