▶️ Set up memberships

1. Create a Membership in Salesforce

  • Open the StoreConnect App in Salesforce.

  • Go to StoreConnect Navigation > Customers > Memberships.

  • Click New, enter a membership name (e.g., “Gold Membership”), and Save.


2. Assign a Product to Activate the Membership

To activate a membership, you must associate it with a product or category:

  • In the membership record, assign a Product or Category under the activation fields.

  • Create a new virtual product for this membership:

    • Name the product (e.g., “Gold Membership”).

    • Mark it as Active and a Virtual Product.

    • Set the Available On Date to a past date for immediate use.

    • Add a description, and Save.


3. Configure the Membership Product

Now complete the setup for the membership product:

  • Set Pricing:

    • Add a List Price (e.g., $25).

    • Sync price changes.

  • Assign Category:

    • Scroll to Categories Containing this Product, select a category, and click Save.
  • Add Product Image:

    • Under Media Used by this Product, click New, select an existing media item, and Save.

4. Test the Membership Purchase

  • Go to the live store as a customer.

  • Purchase the membership product.

  • After the transaction, check the customer’s account in Salesforce under Customers > Accounts.

  • The membership should now be applied to the customer's account.


5. Assign Member Pricing via Price Book

To give members special pricing:

  • Create a Price Book with discounted prices (e.g., $5 off standard products).

  • Go back to the Membership Record and assign this Price Book.

  • Save the membership.

On the website, signed-in members will now see discounted prices, while non-members see full prices.


6. Restrict Content to Members

You can limit access to specific website content:

  • In the Membership Record, go to the Related tab.

  • Under Articles, click New to select content only visible to members.

  • Save your changes.

Now only signed-in members will see those articles/pages.


7. Add Member-Only Discounts (Optional)

You can set up extra promotions exclusive to members:

  • In the Membership Record > Related tab, go to Discounts and click New.

  • Fill in the following:

    • Name and mark it as Active.

    • Assign it to your Store.

    • Set a Discount Amount (e.g., 10%).

    • Choose to Stack Discounts if needed.

    • Set Start and End Dates for limited-time offers.

    • Under Discount Scope, select the Membership.

Discounts can be combined with member pricing for extra value.