▶️ Take payments over the phone

1. Configure Trusted URL in Salesforce

  • Go to Setup in Salesforce (click the gear icon).

  • Navigate to SecurityTrusted URLs.

  • Click New Trusted URL.

  • Enter:

    • A name for your trusted URL.

    • Your StoreConnect store domain, starting with https://.

  • Tick the relevant checkboxes.

  • Click Save.


2. Open the Customer’s Order

  • In the StoreConnect app, go to StoreConnect NavigationOrdersAll Orders.

  • Find and open the order for the customer.


3. Take Payment Over the Phone

  • In the order view, under Order Actions, click Take Payment.

  • A list of available payment methods will appear.

  • Select Credit Card.

  • Collect the customer’s payment details over the phone.

  • Enter the details and click Pay Now.


4. Confirm Payment

  • Once processed, you’ll see the payment record confirming the transaction.