Saved carts

Saved carts let customers build a cart and return to it later — across sessions, devices, and visits. Carts are saved against the customer's account, so a customer who adds items on mobile can complete their purchase on desktop without starting again.

How saved carts work

When a logged-in customer adds items to their cart, the cart persists against their account automatically. If the customer closes their browser or leaves the storefront, their cart is waiting for them when they return and log in.

  • Cross-device — carts are associated with the customer account, not the browser session; accessible from any device after login
  • Multiple saved carts — customers can have more than one saved cart (for example, a regular order list and a one-off purchase)
  • Cart naming — customers can name their saved carts for easy identification (for example, "Monthly order" or "Christmas gift list")
  • Product availability — if a product in a saved cart goes out of stock, the cart reflects the updated availability at the time of checkout

Saved carts and B2B

Saved carts are particularly valuable for B2B customers who place recurring orders from the same product set. A trade customer can build their standard order once, save it, and reuse it each time they need to reorder — reducing the time spent at checkout on repeat purchases.

Saved carts in the account dashboard

Customers manage their saved carts from the account dashboard. From there, they can view cart contents, update quantities, remove items, or proceed to checkout. See user-account-page.

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