StoreConnect provides robust technical support and infrastructure to keep your store secure, reliable, and high-performing. With dedicated resources on higher plans, managed scaling, and fast content delivery, your site is built for speed and stability. Our global support team ensures 24x7 monitoring, version updates and responsive assistance, while disaster recovery safeguards all of your store data within Salesforce, making a full rebuild possible within hours if ever required.
Dedicated resources
Emporium & Flagship plans have dedicated web and database servers for optimum performance and client data security
Managed scaling of resources as needed
Web assets (images & videos) are delivered via Content Delivery Network for fast page-load and to reduce Salesforce data charges
Standard support
Worldwide team
Annual version updates
Email support hotline
24x7 Uptime monitoring & support
Premium support options available
Disaster recovery
All customer information, orders, products, data, pages, and all other configuration information resides in your Salesforce org and is protected by Salesforce data privacy and security
In the event of a store failure, a complete rebuild is possible from your Salesforce org within hours