# Add a POS user Source: https://support.storeconnect.com/articles/add-a-pos-user · Last modified 21 August 2026 Each employee uses their own **Outlet User** record to sign into the POS system at the beginning of a shift. ### To add an outlet user 1. Open the relevant outlet in Salesforce. ![outlet user](https://res.cloudinary.com/hzkr6fi81/image/upload/v1727402129/knowledge/pos/outlet-user-1_j0rvas.png) 2. Select **New** in the **Outlet Use****rs** section on the right. The **New Outlet User** screen opens. *![outlet user](https://res.cloudinary.com/hzkr6fi81/image/upload/v1727402129/knowledge/pos/outlet-user-2_xd0u92.png)* 3. Select the **Outlet** or leave the pre-selected one. 4. In the **User** field, begin typing the name of the employee. A list of existing users opens. 5. Select the employee who you want to be an **Outlet User**. 6. Select an **Outlet User Type.** If you don't have any to select, create one: 1. In the list, select **\+ Outlet User Type**. A new dialog opens. 2. ![final](https://res.cloudinary.com/hzkr6fi81/image/upload/v1727402130/knowledge/pos/outlet-user-4_oaxfrb.png) 3. Enter a **Name**. Something that describes the user type, e.g. Sales assistant. 4. Enter the **Maximum Discount Percentage** that this user is authorised to enter at POS. This can be from 0 to 100. 5. Select **Save**. 7. Select the **Active** option. 8. Select **Save and New** to create another user, or just select **Save.** **NEXT: [Set a PIN for the user to access the POS system](create-and-set-a-pin)** **RELATED: [Set up an Outlet](pos-store-outlet)** --- ## Follow StoreConnect - [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://getstoreconnect.com/partners) - [News](https://getstoreconnect.com/articles/news) - [Events](https://getstoreconnect.com/articles/events) - [Feature Comparison](https://getstoreconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://getstoreconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS --- StoreConnect Support — https://support.storeconnect.com/articles/add-a-pos-user