# Connect POS printers Source: https://support.storeconnect.com/articles/connect-pos-printers ยท Last modified 21 August 2026 :::note This article covers connecting printers on the browser-based POS (desktop/web), which uses USB via the WebUSB API. If you are running POS on our Android native app, printers are discovered via the native printer screen and also support Bluetooth, Wi-Fi, and LAN connections. ::: Before you can set up the receipt or label printer: - Set up [the register](pos-connect-a-register) - (If applicable) Set up a [label template](pos-print-templates) - (If applicable) Set up a [receipt template](pos-receipt-template) ## Connect printer hardware 1. Sign in to the register. 2. Select **Settings** in the sidebar menu. 3. Select the type of printer you are connecting: Label or Receipt. ![settings](https://res.cloudinary.com/hzkr6fi81/image/upload/v1750820368/knowledge/pos/settings.png) 4. Select the template you want to use. ![receipt](https://res.cloudinary.com/hzkr6fi81/image/upload/v1750820367/knowledge/pos/receipt.png) 5. Make sure there is the green tick next to it. 6. Select **Connect**. You should get a pop-up like this. Select the device you want to connect. ![printer1](https://res.cloudinary.com/hzkr6fi81/image/upload/v1746487733/knowledge/pos/printer1_pihkbr.png) 7. Click **Connect**. 8. Repeat from step 3 for each printer type. Once they are connected, you should be able to see the 'Connect Cash Drawer' button. This controls whether the cash drawer opens after a payment transaction. You can pick which payment methods trigger the cash drawer to open. E.g. So it doesn't unnecessarily open after a card payment, but does after a cash payment. You can also turn the cash drawer feature off completely. For full cash drawer setup โ€” including adding an Open Cash Drawer button to a POS menu, and troubleshooting a drawer that does not open โ€” see [Cash drawers](cash-drawers). ## Install printer driver on windows devices If you are using a windows device for a POS terminal, your receipt and label printers need to be configured to use the WinUSB driver. The easiest way to do this is to use a tool called Zadig [https://zadig.akeo.ie](https://zadig.akeo.ie/) 1. Download Zadig. 2. Click **Options > List All Devices** 3. Select your receipt printer in the dropdown list 4. Make sure **WinUSB driver** is selected as the replacement drive and then select **Install Driver**. 5. Repeat for your label printer. Once this is done, the devices should connect normally to the terminal. --- ## Follow StoreConnect - [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://getstoreconnect.com/partners) - [News](https://getstoreconnect.com/articles/news) - [Events](https://getstoreconnect.com/articles/events) - [Feature Comparison](https://getstoreconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://getstoreconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS --- StoreConnect Support โ€” https://support.storeconnect.com/articles/connect-pos-printers