# Set user pins for POS access Source: https://support.storeconnect.com/articles/create-and-set-a-pin · Last modified 21 August 2026 If you are setting up POS for the first time, you'll need to add the PIN function to your POS configuration. This enables Salesforce to manage the PINs. Next, you configure a PIN for each employee. If you are updating a PIN for a user, skip to the second procedure, [Set or reset a PIN for a POS user](#set-or-reset-pin "Set or reset PIN for POS user"). ## Add the pin function to POS configuration 1. Click the gear icon on the top right of the screen and select **Setup.** The **Setup Home** screen opens. 2. In the top navigation bar, click **Object Manager**. 3. Search for **User** in the **Quick Find** box**.** ![Image pin 3](https://res.cloudinary.com/hzkr6fi81/image/upload/v1728461960/knowledge/pos/PIN-3_ytovt2.png) 4. Open the **User** object. 5. Select **User Page Layouts**, then select **User Layout**. ![Image of user page layouts](https://res.cloudinary.com/hzkr6fi81/image/upload/v1728461961/knowledge/pos/PIN-5_qa4hm7.png) 6. Scroll down in the bottom half of the page, until you reach the **Additional Information** field. This has a gray heading. 7. In the top half of the screen, click and drag the **PIN** field and drop it under the **Additional Information** header. ![Image of fields and relationships](https://res.cloudinary.com/hzkr6fi81/image/upload/v1728461963/knowledge/pos/PIN-7_ovvvg4.png) 8. Click **Save**. The PIN field will now appear in the screen that users see when they sign in to POS. ## Set or reset a pin for a POS user Use this procedure to set (or reset) a PIN for a POS user. A PIN must be numbers only (no letters or special characters) and at least 4 digits long, e.g. 2356. Depending on the security level you want, a PIN can be longer, e.g. 123456 is fine, but 123A456 is not. 1. Go to **Setup > Setup Home**. 2. In the menu, go to **ADMINISTRATION > Users > Users.** A list of your users opens. ![List of users in salesforce](https://res.cloudinary.com/hzkr6fi81/image/upload/v1763613872/knowledge/pos/POS_pinreset_123_zswpnt.png) 3. Click **Edit** for the user who's PIN you want to set or change. This opens their Salesforce record. 4. Scroll down to the **Additional Information** section. 5. In the PIN field, enter a 4-digit number, or change the existing PIN. 6. Click **Save**. It can take a few minutes for the data to sync before the user can use the new PIN. --- ## Follow StoreConnect - [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://getstoreconnect.com/partners) - [News](https://getstoreconnect.com/articles/news) - [Events](https://getstoreconnect.com/articles/events) - [Feature Comparison](https://getstoreconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://getstoreconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS --- StoreConnect Support — https://support.storeconnect.com/articles/create-and-set-a-pin