{"title":"Create a bookable event","slug":"creating-a-bookable-event","url":"https://support.storeconnect.com/articles/creating-a-bookable-event","url_markdown":"https://support.storeconnect.com/articles/creating-a-bookable-event.md","subtitle":null,"summary":"Set up a bookable event product with ticket pricing, locations, availability windows, attendee details, and a checkout timer using the StoreConnect booking system.","type":"Help_Documentation","video_url":"","keywords":"bookable event, event ticketing, booking product, ticket pricing, bookable location, attendee details, availability windows, checkout timer, booking hold duration, event registration, sell tickets, storeconnect booking system","last_modified":"2026-08-21T07:12:35+0000","body_markdown":"If you want to sell tickets to an event, you can set this up as a bookable product in StoreConnect. The product can be configured so buyers can reserve and pay for an event scheduled on a specific date. \n\nThis guide takes you through an example of setting up an event, which can be followed step by step if you have a trial of StoreConnect installed, and access to the the **StoreConnect Corporate Store** that comes pre-setup.\n\n## Event details used in this guide\n\n-   Event name: **Exclusive Investor Dinner**\n-   Price: $1,000\n-   Location: Physical Site\n-   Date: 6 July 2025 (or adjust to future date)\n-   Time 7 to 11pm\n-   Maximum available tickets: 200 \n-   Minimum required to run the event: 50\n-   Reservations are for 2 guests - the person purchasing the event and another attendee\n-   Time to checkout: 15 minutes after added to cart\n\n### What the end product should look like\n\n![StoreConnect Booking Product](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717025354/media/bookable-event-image.png)\n\n## Before you begin: install StoreConnect trial\n\nFollow the instructions [here](https://getstoreconnect.com/articles/tutorials/install-storeconnect-to-salesforce-org) for to set up a Salesforce trial org or [here](https://getstoreconnect.com/articles/tutorials/install-types-and-permissions-in-storeconnect) for a sandbox or production org.\n\n## Step 1: configure the booking timer for the store\n\n1.  Go to **Stores** and select the **StoreConnect Store**.\n\n    ![StoreConnect Product Booking Configuration](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717032399/media/store-select.png)\n\n2\\. Select the **Products** tab and scroll to the **Booking** section.\n\n3\\. Edit the **Booking Hold Duration (mins)** field and type 15, then **Save**.\n\n ![StoreConnect Product Booking Configuration](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717032727/media/booking-timer-entry.png)\n\n## Step 2: add booking information for the product\n\n1.  Go to the **Products** list and open the **Corporate - Exclusive Investor Dinner** product.\n2.  In the **Booking** section, edit the following fields.\n    1.  Booking duration (mins) - 180\n    2.  Booking Start Buffer (mins) field. Enter 1440 to stop bookings 24 hours before the event.\n    3.  Booking End Buffer (mins) - leave blank\n    4.  Select the **Booking Require Attendee Details** option\n    5.  Enter 2 in the **Max Attendees Per Booking** field.\n3.  Select **Save**.\n\n## Step 3: define a bookable location for the event\n\n1.  In the App launcher, search for **Bookable Locations**. \n2.  Select **New** to add the new location.\n3.  Call the location `Physical Site`.\n4.  Ensure that this location is associated to the StoreConnect Store.\n5.  Select the **Active** checkbox is enabled.\n6.  Select **Save**.\n    ![StoreConnect Booking Location](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717026198/media/bookable-location.png)\n\n## Step 4: define the product for the bookable location\n\n1.  With the bookable location record open, select **New** in the **Product Bookable Location** section on the right.\n2.  In the Product field, search and select the ticket product.\n3.  Enter the **Maximum Bookings** (200) and **Minimum Bookings** (50) allowed. \n4.  Select **Save**.\n    ![StoreConnect Product Booking Location](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717026705/media/product-bookable-location.png)\n\n## Step 5: define availabilities for the bookable event\n\n1.  In the **Product Bookable Location** record you just created, select **New** in the **Availabilities** section.\n2.  Enter the following details:\n    1.  Name - Exclusive Investor Dinner Event Availabilities\n    2.  Start date - 6 July 2025 (or future date)\n    3.  End date - same as above\n    4.  Start time - 7.00pm\n    5.  End time - 11.00pm\n    6.  Day of the week - Saturday\n3.  Check that the amount of minutes entered for start and end time matches the booking duration time you entered in the product booking information.\n4.  Select **Save**.\n    ![StoreConnect Product Booking Event List](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717029914/media/booking-availability_entry.png)\n\n## Step 6: test the bookable product\n\nNavigate to the store website and locate the product you added. The entry should look a lot like this (details may vary).\n\n![StoreConnect Product Booking Dinner Product](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717030689/media/dinner-product.png) \n\n## Step 7: buy a ticket\n\n1.  Select Buy it Now and go to the checkout.\n2.  Fill in your shipping/billing information and accept the terms and conditions on the next page. Note that the timer is running on the cart, as configured above.\n    ![StoreConnect Product Booking Dinner Product](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717032102/media/dinner-checkout-timer.png)\n3.  Select the **Send me an invoice** option for payment.\n4.  Complete the Attendee information for both guests.\n    ![StoreConnect Product Booking Dinner Product](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717031094/media/checkout-attendee-buttons.png)\n5.  Click **Add Attendee** and ensure that the **I am attending** option is selected.\n6.  Click Add Attendee and enter some fake details.\n    ![StoreConnect Product Booking Dinner Product](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717031209/media/attendee-entries.png)\n7.  Save each of the attendee entries.\n8.  Complete the transaction and copy the order #.\n\n## Step 8: check the order in the back-end of Salesforce\n\n1.  Search for the order in StoreConnect.\n    ![StoreConnect Product Booking Dinner Product](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717033215/media/booking-search-order.png)\n2.  In the **Order Products** related section, select **Corporate - Exclusive Investor Dinner**.\n    ![StoreConnect Product Booking Dinner Product](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717033438/media/booking-product-select.png)\n3.  In the product record, select the **Bookings** related list.\n4.  Ensure that both of the attendees are listed in the Booking record.\n    ![StoreConnect Product Booking Dinner Product](https://res.cloudinary.com/hzkr6fi81/image/upload/v1717033751/media/booking-attendees.png)\n\nCongratulations! You’ve successfully set up a bookable event and registered. Enjoy your upcoming dinner!"}