{"title":"Create multiple stores","slug":"creating-multiple-stores","url":"https://support.storeconnect.com/articles/creating-multiple-stores","url_markdown":"https://support.storeconnect.com/articles/creating-multiple-stores.md","subtitle":null,"summary":"Run multiple stores from one Salesforce org by cloning store records and configuring separate taxonomies, payment providers, shipping rates, content, and menus.","type":"Help_Documentation","video_url":"","keywords":"multiple stores, multi-store setup, clone store record, store configuration, salesforce org, taxonomy, payment providers, shipping rates, store domains, product categories, content blocks, transactional emails","last_modified":"2026-08-21T07:12:35+0000","body_markdown":"Use this checklist to add a second or subsequent store to a Salesforce org that already runs one. It works through everything you need to clone or create, in the order that avoids rework. How many stores you can run depends on your [StoreConnect plan](https://getstoreconnect.com/pricing).\n\nFor a worked example with screenshots, see [create multiple storefronts with StoreConnect](create-multiple-storefronts-with-storeconnect). This article is the fuller checklist.\n\n## Before you begin\n\n- Your first store must already exist. Run the setup wizard from the **StoreConnect Config** app to create it, then come back here for the ones after that.\n- Decide whether the new store gets its own domain or shares the existing one on a path. This determines steps in the first section and whether you need DNS changes.\n- Cloning is optional. You can create each record from scratch instead, but cloning is faster when the stores are similar.\n\n:::warning\n**Cloning copies only the record itself, not its related data.** Before you clone anything:\n\n- **Child records aren't copied.** Cloning a **Store** does not clone its **Payment Providers**, **Shipping Rates**, **Menus**, or other related records. Clone or create each of those separately.\n- **Lookup and master-detail fields keep the original's values.** The clone points at the same records the original referenced, which is usually wrong for a new store. Review every lookup and repoint it.\n- **Rename the clone right away.** Salesforce copies the **Name** field exactly, so saving without a change leaves you with two identically named records.\n- **Files and attachments aren't copied.** Re-upload or re-link anything attached to the original, such as store logos.\n- **The Clone action must be on your page layout.** If you do not see **Clone** in the record's action menu, ask your admin to add it for that object.\n:::\n\n## Step 1: Create the store record\n\n1.  Open the **Store** record you want to copy, then select **Clone**.\n2.  Give the new store its own **Store Name**.\n3.  Set the domain: either enter another domain you own, or keep the existing domain and set a **Path** for the new store.\n4.  If both stores share a domain, make sure only one of them is set as **Default**, normally the one without a path.\n5.  Select **Enable Test Mode** so the store cannot take live orders until you are ready.\n6.  Save the record.\n7.  Create a new **Taxonomy** record and assign it to the new store. Later steps depend on this, because product categories attach to the taxonomy.\n8.  If the new store uses a different domain, create a CNAME record for it at your DNS provider. See [connect a domain to StoreConnect](how-to-register-a-domain-to-use-with-storeconnect).\n\n![Salesforce record action menu with the Clone option selected](https://res.cloudinary.com/hzkr6fi81/image/upload/v1781677708/documentation-media/create-multiple-stores/clone.png)\n\n## Step 2: Configure the basics\n\n1.  Set the default **Pricebook** and **Currency** for the store.\n2.  Set the **From Email Address**, and confirm it is a [verified org-wide address](https://help.salesforce.com/s/articleView?id=sf.emailadmin_manage_orgwide_email_addresses.htm\u0026type=5).\n3.  Clone the homepage **Page** record and assign the new page to the new store.\n4.  Make any changes to the page content, including adding content blocks.\n5.  Clone your terms and conditions page the same way.\n6.  Set the store's homepage and terms and conditions to the new pages.\n7.  Update the store and email logos, if they differ for this store.\n8.  Update the SEO and social icon fields, if they differ for this store.\n9.  Check the remaining fields on the **Store** record are correct for the new store.\n\n## Step 3: Add the related records\n\nCloning the **Store** record does not bring its related records, so add them now. You may not need to create **Transactional Email** records, because defaults are created for you, but you do need to configure them if your settings differ from the defaults.\n\n1.  Confirm your [transactional emails](transactional-emails) are configured with the correct triggers and templates.\n2.  Clone your **Payment Provider** records and assign the clones to the new store.\n3.  Create any new zones needed for tax or shipping.\n4.  Clone any **Shipping Rates** and assign each clone to the new store and the correct zone.\n5.  Do the same for all other related records.\n\n## Step 4: Add products\n\n**Product Categories** determine whether a product appears on a store, so each store has its own set. You created a **Taxonomy** in step 1; now add categories to it and products to those categories.\n\n1.  Clone each **Product Category** you need and assign each to the new store's taxonomy.\n2.  Add each product you want to sell to the new product categories.\n3.  If the new store uses a different **Pricebook** or currency, create the **Pricebook Entries** it needs.\n4.  If the new store covers a different tax zone, set up [tax](tax) for that zone and assign the tax rate to each taxable product.\n\n:::tip\nWhere you have many categories or products, do this in bulk: export your existing store's data and use it to build a CSV for inserting the new records.\n:::\n\n## Step 5: Add content\n\n**Pages**, **Articles**, and **Article Categories** each belong to one store and cannot be reused across stores. **Content Blocks** can be reused. Where page content is the same across stores, put it in a content block rather than the page's **Content** field, so a single edit updates every store that uses it.\n\n1.  Clone any **Pages** and assign the clones to the new store.\n2.  Add content blocks to the new pages.\n3.  Clone any **Article Categories** and assign them to the new store.\n4.  Clone any **Articles**, make your changes, and assign them to the new store.\n5.  Add the articles to the relevant article categories.\n6.  Check that any content blocks used for the store's head or body content are right for this store.\n\n**Script Blocks** and **Style Blocks** are also store specific. If they are theme related and every store uses the same theme, move them to the theme instead. Otherwise clone them and assign them to the new store. Keep separate script blocks per store for analytics or any other script that sets cookies, particularly when using [cookie management and privacy compliance](cookie-management-and-privacy-compliance). Assign each cookie to the correct compliance group for its store.\n\n## Step 6: Set up menus\n\n1.  Clone any **Menus**.\n2.  Clone any **Menu Items**.\n3.  Assign the new menu items to the new menu.\n4.  Update the new menu items to point at the correct pages and articles for the new store.\n5.  Set the new store to use the new menu.\n\n## Step 7: Adjust email templates\n\nKeep the classic email templates used for transactional emails as dynamic as possible, so one template serves every store. Where that is not possible:\n\n1.  Clone an existing template.\n2.  Make the changes the new store needs.\n3.  Test it with Salesforce's built-in test, using any StoreConnect order as test data and any contact. The contact does not have to be the one on the order.\n\n![Salesforce classic email template page with the Send Test and Verify Merge Fields option](https://res.cloudinary.com/hzkr6fi81/image/upload/v1781677709/documentation-media/create-multiple-stores/email-template-test.png)\n\n## Step 8: Test the new store\n\nWork through each of these on the new store before you turn off test mode:\n\n1.  **Menus** — every menu item goes to a page on this store, not the original.\n2.  **Pages** — load and show this store's content.\n3.  **Articles** — load and appear under the right categories.\n4.  **Product categories** — show the products you assigned.\n5.  **Product pages** — show the correct prices in this store's currency.\n6.  **Checkout** — completes with this store's payment providers and shipping rates.\n7.  **Email templates** — send correctly for each order status you have enabled.\n\nOnce all of these pass, clear **Enable Test Mode** on the **Store** record to take the new store live."}