# StoreConnect Support

Adyen ACH allows US customers to pay directly from their bank account at checkout. It uses the same Adyen account and credentials as the standard [Adyen](adyen-payment-provider) card integration.

## What you need

- An Adyen merchant account with ACH US Direct Debit enabled
- The same Adyen API credentials used for your card integration

## Enable ACH in Adyen

Before configuring ACH in StoreConnect, enable the ACH payment method in your Adyen Customer Area:

1. Go to your Adyen Customer Area and navigate to **Settings > Payment methods**.
2. Set the country filter to **United States**.
3. Locate **ACH US Direct Debit** and click **Add**.
4. Click **Submit** to request activation.

Adyen may take a short time to approve and activate the payment method.

## Configure Adyen ACH in StoreConnect

Adyen ACH uses a separate Payment Provider record from your card integration.

1. Open StoreConnect and go to **Settings > Payments > Payment Providers**.
2. Select **New**. Complete the fields as follows, then **Save**:

| StoreConnect field | Select or enter |
|--------------------|-----------------|
| **Name** | Adyen ACH |
| **Provider** | Select **AdyenAch** from the list |
| **API Mode** | `sandbox` or `production` |
| **API Key** | Your Adyen API Key |
| **API Secret** | Leave blank |
| **API Options** | See below |

Add the following to the **API Options** field:

```yaml

api_client: 'YOUR_CLIENT_KEY'
merchant_account: 'YourMerchantAccountName'
```

For production, also add your live URL prefix:

```yaml

live_url_prefix: YOUR_LIVE_URL_PREFIX
```

## Refunds

Adyen ACH supports full refunds, partial refunds, and item-level refunds from the StoreConnect admin.

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## Popular Links

- [Partners](https://getstoreconnect.com/partners)
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- [Feature Comparison](https://getstoreconnect.com/how-we-compare)
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## Documentation

- [Help documentation](https://support.storeconnect.com/help-documentation)
- [Videos & tutorials](https://support.storeconnect.com/videos-tutorials)
- [Developer reference](https://support.storeconnect.com/developer-reference)
- [Release notes](https://support.storeconnect.com/release-notes)
- [Troubleshooting](https://support.storeconnect.com/troubleshooting)
- [Trust Center](https://trust.getstoreconnect.com/)
- [Status Page](https://status.storeconnect.com/)

## Contact

- info@getstoreconnect.com
- US +1 415 745 3230
- AUS +61 2 8365 2308

100 S Ashley Dr, Suite 600-2461
Tampa FL 33602-600 USA

Level 22, Sydney Place
180 George Street
Sydney, NSW, 2000, AUS

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StoreConnect Support — https://support.storeconnect.com