--- title: "Set up subscription products for sale at POS" source: https://support.storeconnect.com/articles/set-up-subscription-products-for-pos type: article format: markdown site: StoreConnect Support — product and developer documentation for StoreConnect site_index: https://storeconnect.com/llms.txt docs_index: https://support.storeconnect.com/llms.txt note: Append .md to any page or article URL on this site to get its Markdown form. --- # Set up subscription products for sale at POS Use this process to let staff sell subscription products at the register, along with products that save the customer's card to bill later. At checkout, staff save the customer's card on a paired Square Terminal or through a card capture link. Renewals are charged to the saved card by the same subscription billing as for a subscription sold online. The register never charges a renewal itself. For example, you can set up a product so that: - **A membership renews each month** — the customer pays for the first month at the front desk, and each renewal is charged to the saved card. - **A membership has nothing to pay today** — the customer joins and pays nothing at the register. The card is saved, and the subscription's recurring billing charges it. - **A product is billed later from Salesforce** — nothing is charged at the register, and the price stays on the order to bill from Salesforce later. There is no store or POS setting to turn this on. What the register does is decided by settings on each product. :::note POS card capture is a beta feature. Read [Limits that affect setup](#limits-that-affect-setup) before you rely on it. ::: ## How the product settings decide what happens Two fields on the **Product** (`Product2`) control the register: **Payment Capture Type** (`s_c__Payment_Capture_Type__c`) and, for a subscription, **Subscription Behavior** (`s_c__Subscription_Behavior__c`). | Product | Payment Capture Type | Subscription Behavior | At the register | |---|---|---|---| | Subscription | `Charge Immediately` | `Always Process, Always Charge` or `Always Process, Charge If Possible` | Charged at checkout. The card is saved for renewals. | | Subscription | `Save Payment Method Only` | `Always Process, Always Charge` or `Always Process, Charge If Possible` | Nothing charged today. The card is saved, and the subscription's recurring billing charges it. | | Not a subscription | `Save Payment Method Only` | — | Nothing charged today. The card is saved only on a paired Square Terminal, and only when nothing in the sale is due today. | | Subscription | `Charge Immediately` | `Always Process, Charge First` or `Always Process, Never Charge` | The order gets a card capture link, and the save-card step can open after payment, although renewals never charge the card. | | Subscription | `Charge Immediately` | `Never Process, Charge If Possible`, `Never Process, Never Charge`, or `Never Process, Charge Upfront` | The register does not ask for a card after payment, and the order gets no card capture link. | | Any | `Preauthorize Only` | — | Cannot be sold at POS. The register blocks the payment. | Every subscription and every `Save Payment Method Only` product needs a customer on the sale. The register blocks an anonymous checkout. ## Before you start - For a subscription, the product is set up as a subscription product. See [Add a subscription product](add-a-subscription-product). - The product meets the [minimum requirements for POS](product-minimum-requirements-for-listing-on-pos). - At least one way to save the card is set up: - **Square Terminal** — a Square Terminal is paired to each register that sells these products, and mapped to a Square location for the outlet. Square saves cards on the terminal only for merchants in the United States, Canada, and Australia. See [Square](square-payment-provider). - **Card capture link** — your store has an active web payment provider that can save a card: Stripe, Stripe ACH, or Square. Registers without a paired Square Terminal use the link. ## Set up a product for sale at POS 1. Open the **Product** record. 2. Select **Edit**. 3. In the **Product Information** section, set **Payment Capture Type**: - `Save Payment Method Only` to charge nothing at the register and bill the saved card later. - `Charge Immediately` to charge at checkout. Use this for a subscription whose first payment is taken at the register. 4. If the product is a subscription, in the **Subscription Information** section set **Subscription Behavior** to `Always Process, Always Charge` or `Always Process, Charge If Possible`. 5. Select **Save**. Staff can now sell the product at the register. At checkout the register asks for a customer, and staff save the customer's card as described in [Save a customer's card for later billing at POS](save-card-for-later-billing-at-pos). ## Example A gym sells a Monthly Membership at the front desk. Members pay nothing on the day they join, and their card is saved for the monthly billing. The administrator opens the Monthly Membership product, sets **Payment Capture Type** to `Save Payment Method Only` and **Subscription Behavior** to `Always Process, Always Charge`, and saves. A Square Terminal is paired to the front desk register. When a member joins with nothing else in the sale, the register shows nothing due and opens the **Save card for subscription** screen. The member swipes their card on the terminal, and the membership's recurring billing charges it. ## Limits that affect setup POS card capture shipped as a beta. These limits apply now, and several are being fixed: - **Square Terminal only at the register** — the terminal step works only with a paired Square Terminal. Registers with other card terminals use the card capture link. - **Capture page provider list** — the card capture page lists every active web payment provider. Choosing one that cannot save a card, such as Adyen, NMI, or eWAY, fails with a general error. Some providers' forms show a "Pay Now" button even though nothing is charged, and a Google Pay button can appear. Tell staff which provider to choose. - **Save-card products that are not subscriptions** — a `Save Payment Method Only` product that is not a subscription never gets a card capture link, and gets the terminal step only when nothing is due today. Staff need to sell it on a register with a paired Square Terminal, in a sale with nothing else due today. - **Unbranded capture page** — a customer who scans the QR code sees a plain card form with no store branding or explanation. - **Stores with a store path** — if your store's URLs include a store path (for example, `shop.example.com/fabulous-wines`), the card capture link and QR code do not work. Pair a Square Terminal to each register that sells these products. - **Customized themes** — if your theme has customized copies of the layout, Content Security Policy, or payment snippets, the capture page shows inside the full storefront layout, and the card form on the register can be blocked from loading. Stock themes are not affected. 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