--- title: "Update your billing details" source: https://support.storeconnect.com/articles/support-portal-billing type: article format: markdown site: StoreConnect Support — product and developer documentation for StoreConnect site_index: https://storeconnect.com/llms.txt docs_index: https://support.storeconnect.com/llms.txt note: Append .md to any page or article URL on this site to get its Markdown form. --- # Update your billing details Use this process to keep your billing details current. The **Invoice email** matters most: it is where invoices and statements are sent. ## Before you start You need the **Billing** permission on your portal user. If the page is not available to you, ask an admin at your company to grant it. See [Manage who can access the support portal](support-portal-users). ## Update your billing details 1. Go to **Billing**. 2. Enter or edit **Financial information**: - **Tax number (ABN / VAT / GST)** — your tax registration number. - **Company / business number** — your company registration number. - **Business entity type** — your legal structure, such as `Privately Held` or `Nonprofit Organization`. - **Banking details** — the account for receiving payments or refunds. 3. Enter or edit the **Billing address** with the address of your legal entity: **Street**, **City**, **State / region**, **Postal code**, and **Country**. 4. Enter or edit the **Accounts payable** contact details, which is where invoices, statements, and billing information are sent: - **Contact name** - **Contact phone** - **Invoice email** :::warning Make **Invoice email** a monitored address, ideally a shared finance mailbox rather than one person's. Invoices and statements go only to this address. ::: 5. Select **Save changes**. Your changes appear immediately on the page. ## Find your invoices and payments **Invoices & payments** at the bottom of the page is where your billing history appears. If it is empty, nothing has been billed against the account yet. For a copy of an invoice, or a question about a charge, email [accounts@storeconnect.com](mailto:accounts@storeconnect.com). ## How the charges are calculated This page records who StoreConnect bills and where. For what you are charged and when, see [StoreConnect fees and billing structure](storeconnect-billing), and [Track your shared success fees](support-portal-shared-success) for order volume and the fee on it. --- ## Follow StoreConnect - [Email Newsletter](https://storeconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://storeconnect.com/partners) - [Become a Partner](https://storeconnect.com/become-a-partner) - [News](https://storeconnect.com/articles/news) - [Events](https://storeconnect.com/articles/events) - [Live Events](https://storeconnect.com/live-events) - [Feature Comparison](https://storeconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://storeconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS ## Machine-readable - [Site index for agents](https://storeconnect.com/llms.txt): curated map of the StoreConnect site in llms.txt format - [Documentation index for agents](https://support.storeconnect.com/llms.txt): full technical and product documentation map Every page and article on this site has a Markdown rendering: append `.md` to its URL. Continue in Markdown: [Help documentation](https://support.storeconnect.com/help-documentation.md) · [Developer reference](https://support.storeconnect.com/developer-reference.md) · [Videos & tutorials](https://support.storeconnect.com/videos-tutorials.md) · [Release notes](https://support.storeconnect.com/release-notes.md) --- StoreConnect Support — https://support.storeconnect.com/articles/support-portal-billing