--- title: "Manage your licenses" source: https://support.storeconnect.com/articles/support-portal-licenses type: article format: markdown site: StoreConnect Support — product and developer documentation for StoreConnect site_index: https://storeconnect.com/llms.txt docs_index: https://support.storeconnect.com/llms.txt note: Append .md to any page or article URL on this site to get its Markdown form. --- # Manage your licenses Use **My Licences** to check what your StoreConnect licenses cover, when they expire, and to copy the install key you need when applying a license in Salesforce. ## What each license shows **Active licences** lists every license held by your company. Each one shows: - Its plan name, such as `Test Plan Monthly`. - Its status, such as `Active`. - **Expires** — the expiry date, or `No expiry` for a license with no end date. - Whether it is applied to an org. A license that has not been used yet shows as not currently applied. - Its allowance for each org type, shown as used against total, for example `Production 1/50`, `Sandbox 0/50`, and `Developer 9/50`. ## Copy an install key You need the install key when applying a license in the **StoreConnect Config App** in Salesforce. 1. Go to **My Licences**. 2. Find the license you want to apply. 3. Select **Copy install key**. The key is copied to your clipboard, ready to paste into Salesforce. [Activate a StoreConnect license](how-to-activate-a-storeconnect-license) covers applying it. ## Move a license to a different org Request a move when a license is applied to the wrong org, or when you are migrating from one org to another. 1. Go to **My Licences**. 2. Find the license and select **Request a move**. 3. Select the org you want the license moved to. 4. Select **Submit request**. Your request goes to the StoreConnect team, who action it and confirm. Moving a license is not instant and is not something you apply yourself. ## Sandbox licenses Sandbox licenses work differently from production licenses, and a free sandbox expires after 90 days unless you buy a persistent one. See [Sandbox license costs](sandbox-license-costs). --- ## Follow StoreConnect - [Email Newsletter](https://storeconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://storeconnect.com/partners) - [Become a Partner](https://storeconnect.com/become-a-partner) - [News](https://storeconnect.com/articles/news) - [Events](https://storeconnect.com/articles/events) - [Live Events](https://storeconnect.com/live-events) - [Feature Comparison](https://storeconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://storeconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS ## Machine-readable - [Site index for agents](https://storeconnect.com/llms.txt): curated map of the StoreConnect site in llms.txt format - [Documentation index for agents](https://support.storeconnect.com/llms.txt): full technical and product documentation map Every page and article on this site has a Markdown rendering: append `.md` to its URL. Continue in Markdown: [Help documentation](https://support.storeconnect.com/help-documentation.md) · [Developer reference](https://support.storeconnect.com/developer-reference.md) · [Videos & tutorials](https://support.storeconnect.com/videos-tutorials.md) · [Release notes](https://support.storeconnect.com/release-notes.md) --- StoreConnect Support — https://support.storeconnect.com/articles/support-portal-licenses