{"title":"▶️ Allow customers to spend loyalty reward points","slug":"how-to-allow-customers-to-spend-reward-points","url":"https://support.storeconnect.com/articles/how-to-allow-customers-to-spend-reward-points","url_markdown":"https://support.storeconnect.com/articles/how-to-allow-customers-to-spend-reward-points.md","subtitle":null,"summary":"Enable customers to pay with loyalty points by setting up points display, conversion rates in the price book, and enabling point purchases on individual products and shipping.","type":"Videos_Tutorials","video_url":"https://vimeo.com/1197556167?fl=sv\u0026fe=ci","keywords":null,"last_modified":"2026-08-21T07:12:35+0000","body_markdown":"### **1\\. Enable Points Display in the Store**\n\n1.  Go to:\n    **StoreConnect Navigation → Configuration → Stores**.\n\n2.  Open your **Store record**.\n\n3.  Under the **Products** tab:\n\n    -   Edit the **Price Display** setting.\n\n    -   Enable both **Currency** and **Points** display.\n\n    -   Click **Save**.\n\n\n---\n\n### **2\\. Configure Points Usage Rules**\n\n1.  In the **Points** section of your Store record:\n\n    -   Set **Default Points Usage** (choose which store(s) points can be spent in).\n\n    -   Set **Earn Points When Spending Points** (optional, e.g. set to zero if not used).\n\n    -   Configure **Deposit Amount in Points** if applicable.\n\n    -   Click **Save**.\n\n\n---\n\n### **3\\. Set Points Conversion Rate (Price Book Setup)**\n\n1.  Go to your store’s **Standard Price Book**.\n\n2.  Under **Default Purchase Rate**:\n\n    -   Define the conversion rate, e.g. `100` points = 1 unit of currency.\n\n    -   Click **Save**.\n\n\n---\n\n### **4\\. Enable Points Purchase for Individual Products**\n\n1.  Open **Products List View**.\n\n2.  For each product (e.g. Steve Plushy):\n\n    -   Open the **Price Book Entry**.\n\n    -   Edit the entry:\n\n        -   Tick **Can Purchase with Points**.\n\n        -   Optionally set a **Custom Points Price** (overrides default).\n\n    -   Click **Save**.\n\n\n---\n\n### **5\\. Enable Points Purchase for Shipping (Optional)**\n\n1.  In **Products List View**, locate the **StoreConnect Shipping Product**.\n\n2.  Open its **Price Book Entry**.\n\n3.  Edit the entry:\n\n    -   Tick **Can Purchase with Points**.\n\n    -   Click **Save**.\n\n\n---\n\n### **6\\. Test the Setup (Customer Experience)**\n\n1.  Log in as a customer with **available Reward Points**.\n\n2.  Browse the store:\n\n    -   Products will now display **Price in Currency** and **Price in Points**.\n\n3.  Add product to cart:\n\n    -   At checkout, select to **pay with Points**.\n\n4.  Continue to Shipping:\n\n    -   Option to **pay for Shipping with Points** is also available.\n\n5.  Complete purchase:\n\n    -   Order processes with **Points**, **Currency**, or a combination of both.\n\n\n---\n\n### **7\\. Monitor Points and Payments**\n\n-   In the **Customer’s Account Record**:\n\n    -   View **Account Points** balance and debits.\n\n-   In the **Order Record**:\n\n    -   See **Payment Method** (Account Points / Currency / Combined).\n\n    -   Confirm points were correctly applied."}