# ▶️ Allow customers to spend loyalty reward points

Source: https://support.storeconnect.com/articles/how-to-allow-customers-to-spend-reward-points · Last modified 21 August 2026

Video: https://vimeo.com/1197556167?fl=sv&fe=ci

### **1\. Enable Points Display in the Store**

1.  Go to:
    **StoreConnect Navigation → Configuration → Stores**.

2.  Open your **Store record**.

3.  Under the **Products** tab:

    -   Edit the **Price Display** setting.

    -   Enable both **Currency** and **Points** display.

    -   Click **Save**.


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### **2\. Configure Points Usage Rules**

1.  In the **Points** section of your Store record:

    -   Set **Default Points Usage** (choose which store(s) points can be spent in).

    -   Set **Earn Points When Spending Points** (optional, e.g. set to zero if not used).

    -   Configure **Deposit Amount in Points** if applicable.

    -   Click **Save**.


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### **3\. Set Points Conversion Rate (Price Book Setup)**

1.  Go to your store’s **Standard Price Book**.

2.  Under **Default Purchase Rate**:

    -   Define the conversion rate, e.g. `100` points = 1 unit of currency.

    -   Click **Save**.


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### **4\. Enable Points Purchase for Individual Products**

1.  Open **Products List View**.

2.  For each product (e.g. Steve Plushy):

    -   Open the **Price Book Entry**.

    -   Edit the entry:

        -   Tick **Can Purchase with Points**.

        -   Optionally set a **Custom Points Price** (overrides default).

    -   Click **Save**.


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### **5\. Enable Points Purchase for Shipping (Optional)**

1.  In **Products List View**, locate the **StoreConnect Shipping Product**.

2.  Open its **Price Book Entry**.

3.  Edit the entry:

    -   Tick **Can Purchase with Points**.

    -   Click **Save**.


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### **6\. Test the Setup (Customer Experience)**

1.  Log in as a customer with **available Reward Points**.

2.  Browse the store:

    -   Products will now display **Price in Currency** and **Price in Points**.

3.  Add product to cart:

    -   At checkout, select to **pay with Points**.

4.  Continue to Shipping:

    -   Option to **pay for Shipping with Points** is also available.

5.  Complete purchase:

    -   Order processes with **Points**, **Currency**, or a combination of both.


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### **7\. Monitor Points and Payments**

-   In the **Customer’s Account Record**:

    -   View **Account Points** balance and debits.

-   In the **Order Record**:

    -   See **Payment Method** (Account Points / Currency / Combined).

    -   Confirm points were correctly applied.

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StoreConnect Support — https://support.storeconnect.com/articles/how-to-allow-customers-to-spend-reward-points