# ▶️ Configure click & collect

Source: https://support.storeconnect.com/articles/how-to-configure-click-collect · Last modified 21 August 2026

Video: https://vimeo.com/1197507262?fl=sv&fe=ci

### **1\. Enable Shipping for Your Store**

-   Open the **StoreConnect App** in Salesforce.

-   Open the **StoreConnect Navigation** (bottom right).

-   Go to **Configuration > Stores > All Stores**.

-   Select your store and click **Edit**.

-   Scroll down to the **Shipping** section.

-   Check the box to **enable shipping**.

-   Click **Save**.


---

### **2\. Create a Stock Location for Click and Collect**

-   Under **Key Relationships**, go to **Stock Locations**.

-   Click **New** to create a stock location:

    -   Select your **store**.

    -   Give the location a **name** and mark it as **Active**.

    -   In **Fulfillment Options**, choose:

        -   **Click and Collect only**, or

        -   **Shipping and Click and Collect**.

    -   Enter the **address** of the location.

    -   Optional:

        -   Require available stock to show at checkout.

        -   Enter estimated **wait time** (in days) for customer notification.

-   Click **Save** to create and assign the location.


---

### **3\. Set Up a Collection Point**

-   Go to **StoreConnect Navigation > Configuration > Locations**.

-   Scroll to **Collection Points** and click **New**:

    -   Select the **stock location** created earlier.

    -   Enter a **name** for the collection point.

    -   Choose the **store** it belongs to.

    -   Set a **lead time** (e.g., 4 hours before order can be collected).

    -   Optional: Add a **description** or **phone number**.

    -   Make sure it’s **Active**, then click **Save**.


---

### **4\. Enable Pickup for the Product**

-   Open the **product record** (e.g., Steve’s Mystery Box).

-   Click **Edit**, then:

    -   Under **Stock Information**, check **Track Inventory**.

    -   Scroll to **Shipping Methods** and enable **Pickup in Store**.

-   Click **Save**.


---

### **5\. Set Product Stock at the Collection Location**

-   Go to the **Stock Location** you created.

-   Click **Edit** and:

    -   Use **Set Quantity** to define initial stock (e.g., 50 units).

    -   Optional: Check **Allow Backorder** to let customers purchase even with no stock.

-   Click **Save**.

-   The record now shows **Available to Sell** and **Count on Hand** values.


---

### **6\. Test the Click and Collect Setup**

-   Visit your store’s website.

-   Add the product to the **cart** and proceed to **checkout**.

-   Under the **Delivery** section:

    -   Click and Collect will be available.

    -   Choose the **collection point** (if more than one is configured).

    -   Customer selects a **preferred collection date**.

-   Once the order is placed, the customer is notified of:

    -   **Collection date**

    -   **Lead time**

    -   **Collection point address**

---

## Follow StoreConnect

- [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter)
- [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464)
- [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g)
- [LinkedIn](https://www.linkedin.com/company/storeconnect)
- [X / Twitter](https://x.com/storeconnecthq)

## Popular Links

- [Partners](https://getstoreconnect.com/partners)
- [News](https://getstoreconnect.com/articles/news)
- [Events](https://getstoreconnect.com/articles/events)
- [Feature Comparison](https://getstoreconnect.com/how-we-compare)
- [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT)
- [Book a Demo](https://getstoreconnect.com/contact)

## Documentation

- [Help documentation](https://support.storeconnect.com/help-documentation)
- [AI agents](https://support.storeconnect.com/ai)
- [Videos & tutorials](https://support.storeconnect.com/videos-tutorials)
- [Developer reference](https://support.storeconnect.com/developer-reference)
- [Release notes](https://support.storeconnect.com/release-notes)
- [Troubleshooting](https://support.storeconnect.com/troubleshooting)
- [Trust Center](https://trust.getstoreconnect.com/)
- [Status Page](https://status.storeconnect.com/)

## Contact

- info@getstoreconnect.com
- US +1 415 745 3230
- AUS +61 2 8365 2308

100 S Ashley Dr, Suite 600-2461
Tampa FL 33602-600 USA

Level 22, Sydney Place
180 George Street
Sydney, NSW, 2000, AUS

---

StoreConnect Support — https://support.storeconnect.com/articles/how-to-configure-click-collect