# ▶️ Configure shipping costs

Source: https://support.storeconnect.com/articles/how-to-configure-shipping-costs · Last modified 21 August 2026

Video: https://vimeo.com/1197503168?fl=sv&fe=ci

### **1\. Create a Shipping Zone**

-   Open the **StoreConnect App** in Salesforce.

-   Go to **StoreConnect Navigation > Configuration > Locations > Zones**.

-   Click **New** to create a zone (e.g., “Australia”) and click **Save**.

-   Under **Zone Identifiers**, add:

    -   **Countries**

    -   **States**

    -   **Postcodes**

    -   **Cities**

-   For example, to add all of Australia:

    -   Add a new **Zone Country**, name it, and set the country code to **Australia**.


*Zones are fully customizable — they can represent anything from entire countries to specific regions or postcodes.*

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### **2\. Enable Shipping for Your Store**

-   Go to **StoreConnect Navigation > Configuration > Stores**.

-   Select your store and click **Edit**.

-   Scroll to the **Shipping** section and check **Enable Shipping**.

-   Click **Save**.


---

### **3\. Create a Shipping Rate**

-   Go to **StoreConnect Navigation > Configuration > Fulfillment > Shipping Rates**.

-   Click **New** and enter:

    -   **Name** (e.g., “Standard Post”)

    -   **Store** and **Zone**

    -   **Shipping Method** (e.g., Regular Post)

    -   **Calculation Method**:

        -   By **Price**, **Weight**, or **Price and Weight**

    -   **Currency Unit** (e.g., dollars)

    -   Optional: **Custom instructions** for customers

-   Define pricing conditions:

    -   **Minimum Order Price or Weight** (e.g., $0 or 0kg)

    -   **Maximum if applicable**

    -   **Flat Rate Cost** (e.g., $10)

-   Click **Save**.


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### **4\. Enable Shipping Methods for Products**

-   Go to **StoreConnect Navigation > Products > Product List View**.

-   Select a product (e.g., Steve Plushy) and click **Edit**.

-   Scroll to **Shipping** and add the appropriate **Shipping Methods** (e.g., Regular Post, Express Post).

-   Click **Save**.


---

### **5\. Test Shipping at Checkout**

-   Go to your **StoreConnect store** website.

-   Add the product to the cart and proceed to **checkout**.

-   After entering delivery info:

    -   The configured **shipping options** (e.g., Standard Post $10) appear in the **Delivery section**.

-   Complete the purchase and confirm the **shipping cost** was applied correctly.


---

### **6\. Add Express Shipping (Optional)**

-   Go to your existing **Standard Post** shipping rate.

-   Click **Clone** to duplicate it.

-   Rename the copy to **Express Post**.

-   Change the **Shipping Method** to Express and increase the price (e.g., $20).

-   Save it and add **Express Post** to the relevant products' shipping methods.


---

### **7\. Configure Shipping by Weight**

-   In a shipping rate, set **Calculation Method** to **Weight**.

-   Set **Base Rate** (e.g., $10) and **Per-Kilogram Rate** (e.g., $2/kg).

-   Set **Minimum and Maximum Weight Range** (e.g., 0 to 9.99kg).

-   Save the rate.


**Important**: You must assign a **Shipping Weight** to each product for this to work:

-   Edit the product.

-   Set **Shipping Weight** (e.g., 1kg) and unit (e.g., kilograms).

-   Save.


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### **8\. Add Tiered Shipping Rates for Heavy Orders**

-   Clone your current weight-based shipping rate.

-   Set **New Minimum Weight** (e.g., 10kg) and remove the maximum.

-   Increase base and per-kg rates (e.g., $25 base + $4/kg).

-   Use the same **Display Name** (e.g., “Standard Post”) so the customer sees a unified option.


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### **9\. (Optional) Connect External Shipping Providers**

-   StoreConnect also supports integration with **external shipping providers**, allowing real-time rates.

-   This can be configured separately and uses provider-specific settings.

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StoreConnect Support — https://support.storeconnect.com/articles/how-to-configure-shipping-costs