# ▶️ Create promotions

Source: https://support.storeconnect.com/articles/how-to-create-promotions · Last modified 21 August 2026

Video: https://vimeo.com/1197503169?fl=sv&fe=ci

### **1\. Create the Basic Promotion**

-   In Salesforce, open the **StoreConnect app**.

-   Go to **StoreConnect Navigation** → **Offers** → **Promotions**.

-   Click **New**.


**Now fill in:**

-   **Name**: The **public-facing name** of the promotion.

-   **Store**: Select which store this applies to.

-   **Start and End Date**: Set the **start date** (choose a past date for immediate activation).

-   **Promo Code**: Enter the promotional code that customers will use.

-   **Usage Limit**: (Optional) Set how many times this code can be used.

-   **Campaign**: (Optional) Link to a Salesforce Campaign.

-   **Description**: Internal notes only.


Click **Save**.

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### **2\. Add a Promotion Action**

-   In the saved promotion record, click on the **Related tab**.

-   Under **Promotion Actions**, click **New**.


**Then:**

-   Select the current **promotion**.

-   Choose the **action type**:

    -   *Apply to item*, *entire order*, *extra items*, *free shipping*, etc.

-   If needed, enter a **minimum quantity**.

-   Choose a **calculation type** (e.g., exact amount or percentage).

-   Enter the discount value (e.g., `$5`).

-   (Optional) Add **rewards points** discount.

-   Click **Save**.


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### **3\. Add a Promotion Scope**

-   Back in the **Related tab**, go to **Promotion Scopes** and click **New**.


**Then select:**

-   The same **promotion** again.

-   Define the **scope**:

    -   This could be by **product**, **category**, **brand**, **price book**, **membership**, **account**, or **contact**.

-   For example: Choose the **product** *Steve Plushy with Orange Hoodie to apply it exclusively to that*.

-   Click **Save**.


Your promotion is now **fully configured**.

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### 4\. **Testing the Promotion on Your Website**

1.  Go to your storefront and **add the product** (matching your promotion scope) to the cart.

2.  At **checkout**, enter the **promo code** you defined.

3.  Click **Apply**.


You’ll now see the **discount** (e.g., $5 off) applied instantly.

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StoreConnect Support — https://support.storeconnect.com/articles/how-to-create-promotions