# ▶️ Create restricted products

Source: https://support.storeconnect.com/articles/how-to-create-restricted-products · Last modified 21 August 2026

Video: https://vimeo.com/1197571392?share=copy&fl=sv&fe=ci

### **1\. Enable Restricted Fields on Product Price Book Entry**

1.  Go to **Products List View** and select your product.

2.  Open the **Standard Price Book Entry** for this product.

3.  Click **Setup Cog** → **Edit Page**.

4.  Drag a **New Field Section** onto the page, name it *Restricted*.

5.  Add these fields to the section:

    -   **Restricted** (checkbox)

    -   **Restricted Text**

    -   **Display if Restricted** (checkbox)

6.  Save and refresh the page.


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### **2\. Configure the Product as Restricted**

1.  On the **Price Book Entry** page:

    -   Check **Restricted** to make the product restricted.

    -   Optionally, enter a **Restricted Text** (e.g. “Restricted product”).

    -   Use **Display if Restricted** to control visibility:

        -   Checked → product will show with restricted message.

        -   Unchecked → product will not be visible to non-approved customers.

2.  Click **Save**.

3.  On the **Product Record**, click **Sync Recent Price Changes**.

4.  Refresh your store page:

    -   If restricted & not approved → product shows restricted message or is hidden.


---

### **3\. Approve Specific Customers to Purchase Restricted Products**

1.  Go to **Accounts List View** and select the customer account.

2.  Go to **Additional Relationships** → **Permitted Restricted Products**.

3.  Click **New** and configure:

    -   **Account** → select customer.

    -   **Store** → select store.

    -   **Product** → select the restricted product.

    -   **Start Date / End Date** → approval period.

    -   **Approved Quantity** → set limit, or check **Unlimited**.

4.  Save.


---

### **4\. Customer Purchase Experience**

1.  Log in as the approved customer account.

2.  Go to **Products Page**.

3.  The restricted product will now:

    -   Be visible.

    -   Show restricted message & approved purchase quantity.

    -   Allow **Add to Cart**.

4.  Customer can proceed to checkout and purchase within approved quantity.


---

### **6\. Track and Manage Purchases**

1.  In **Permitted Restricted Products**, check **Purchased Quantity** field:

    -   Tracks how many units have been bought.

    -   When limit is reached, product becomes restricted again.

2.  To **refund / reverse purchase**:

    -   Edit the record.

    -   Check **Void** and save → resets purchased quantity accordingly.

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StoreConnect Support — https://support.storeconnect.com/articles/how-to-create-restricted-products