# ▶️ Import new products

Source: https://support.storeconnect.com/articles/how-to-import-new-products · Last modified 21 August 2026

Video: https://www.youtube.com/embed/6qTU6fOab70?si=Ts97jQMe22x-rfGK

### **1\. Access the Product Uploader**

1.  Go to **App Launcher** and search for **StoreConnect Config App**.

2.  Open **StoreConnect Config App**.

3.  From the dropdown menu, select **Product Setup**.

4.  Click **Import Products**.


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### **2\. Prepare the CSV File**

1.  You’ll see a history of any previous imports. To start a new one, click **New Import**.

2.  Download the **Sample CSV file** provided.

3.  Open the CSV and edit it to add your products:

    -   Basic fields include:
        *Product Name*, *Display Name*, *Active Status*, *Available On Date*, *Price Book Entry*, *Currency*, *Price*, *Product Category*, *Position in Category*, *Variant Info*, *Media URLs*, etc.

    -   You can add or remove columns as needed.

4.  Notes:

    -   Up to **10,000 rows** per upload.

    -   Each product can include:

        -   Up to **5 Price Book Entries**.

        -   Up to **5 Product Categories**.

        -   Up to **5 Variants**.

        -   Up to **5 Media Files**.

    -   Max capacity: **260,000 individual records** in one CSV.


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### **3\. Upload the CSV and Map Fields**

1.  Save your edited **CSV file**.

2.  Upload the CSV in the **New Import** screen.

3.  Map CSV columns to **Salesforce target fields**:

    -   Click **Auto Match** to attempt to automatically map fields.

    -   Manually adjust any unmapped fields (e.g. Currency if not applicable).

4.  Click **Next**.

5.  Review and verify the field mappings.

6.  Click **Import Data**.


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### **4\. Review Import Results**

1.  Wait for the import to complete (status will show **Completed**).

2.  Click **View Results**:

    -   Download and check the **Success Log** for successful imports.

    -   Download and check the **Error Log** for any errors (e.g. duplicate product names).

3.  If errors occur:

    -   Correct the CSV.

    -   Re-upload and re-run the import.


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### **5\. Reimporting CSV (Safe Re-import)**

-   The import process is **idempotent**:

    -   You can upload the same CSV again.

    -   Existing product records will be matched and not overwritten or duplicated.

    -   Only **new records** will be added.


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### **6\. Verify Imported Products**

1.  Go to:
    **StoreConnect Navigation → Products List View**.

2.  Check imported products:

    -   Confirm visibility on site.

    -   Confirm **Price Book Entries**.

    -   Confirm **Media** is linked and visible.

    -   Confirm **Variants** (if applicable).

3.  Preview products on your **website** to ensure they are correctly displayed.

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StoreConnect Support — https://support.storeconnect.com/articles/how-to-import-new-products