# ▶️ Modify an order after checkout Source: https://support.storeconnect.com/articles/how-to-modify-an-order-after-checkout · Last modified 21 August 2026 Video: https://vimeo.com/1197538363?fl=sv&fe=ci ### **1\. Locate the Existing Order in Salesforce** - Open the **StoreConnect App** in Salesforce. - Launch the **StoreConnect Navigation** (bottom-right corner). - Go to **Orders** and find the specific order you want to modify. - Open the order record. --- ### **2\. Modify the Order Details** - Within the order, find the **Order Product** (the line item). - Click **Edit** on the item. - Update the **Quantity** (e.g., change from 1 to 13). - Click **Save** to apply the changes. --- ### **3\. Handle the Outstanding Balance** - After saving, the system will automatically calculate the **new total**. - Any **additional balance owing** is immediately reflected on the order. - The customer can: - Log into their account on the store. - Go to **Orders**, select the updated order. - Click **“Pay Balance”** to settle the remaining amount. --- ### **4\. Optional: Send Payment Link Directly** - A **direct payment link** for the outstanding balance can be generated. - You can send this link to the customer to let them pay **without logging in**. --- ### **5\. Confirm the Updated Payment** - Once the customer pays the balance, **refresh the order page** in Salesforce. - You’ll see the **new payment recorded**, and the order will reflect the full, updated amount. --- ## Follow StoreConnect - [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://getstoreconnect.com/partners) - [News](https://getstoreconnect.com/articles/news) - [Events](https://getstoreconnect.com/articles/events) - [Feature Comparison](https://getstoreconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://getstoreconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS --- StoreConnect Support — https://support.storeconnect.com/articles/how-to-modify-an-order-after-checkout