# ▶️ Update customer information

Source: https://support.storeconnect.com/articles/how-to-update-customer-information · Last modified 21 August 2026

Video: https://vimeo.com/1177150923?fl=sv&fe=ci

### **1\. Customer Updates Their Own Information (Frontend)**

-   When a new order is placed, **a customer account is automatically created**.

-   The customer is prompted to **set a password on the website**.

-   After logging in, the customer can go to their **Account page**.

-   On this page, they can:

    -   View and edit **personal information** (e.g., name, email, address).

    -   Review **order history**.

-   **Changes made here are saved instantly** and sync with Salesforce.


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### **2\. Admin Updates Customer Info in Salesforce (Backend)**

-   A Salesforce admin can also update customer info directly:

    -   Go to **Orders** in Salesforce.

    -   Click on the **Account Name** linked to the order.

    -   This opens the customer record where **all customer details can be viewed and edited**.

-   **Any changes made here are also synced** with the customer's website account.


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### **Important Note**

-   **Both methods are fully synchronized**: Updating customer data on either the website or in Salesforce will reflect on the other side automatically.

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StoreConnect Support — https://support.storeconnect.com/articles/how-to-update-customer-information