{"title":"Order records","slug":"order-records","url":"https://support.storeconnect.com/articles/order-records","url_markdown":"https://support.storeconnect.com/articles/order-records.md","subtitle":null,"summary":"Understand the Salesforce records checkout creates, the checkout step an order moves through, and how to define your own order statuses and order number prefix.","type":"Help_Documentation","video_url":"","keywords":"order records, salesforce order, order object, order products, order totals, checkout step, order status, order path, order number, order reference, order prefix, order data model, order lifecycle, order automation","last_modified":"2026-09-15T02:32:04+0000","body_markdown":"When a cart converts, StoreConnect writes an **Order** and its related records to Salesforce. This section covers what those records hold, the states an order passes through as payment and sync complete, and the two settings that control how orders are numbered and what statuses they can take.\n\n## In this section\n\n- [How an order is recorded in Salesforce](how-an-order-is-recorded-in-salesforce)\n- [About order checkout steps](about-order-checkout-steps)\n- [Set up order paths](setting-up-order-paths)\n- [Set an order number prefix](how-to-set-order-reference-number-prefix)"}