# Accept payment via account credit Source: https://support.storeconnect.com/articles/pos-pay-account-credit · Last modified 21 August 2026 The following procedure is to process a payment where account credit is available. To charge an amount to an account without credit, see the pay on account procedure. ## Complete a purchase using account credit 1. In the checkout cart, select **Add customer** option. 2. Find the customer in the list, they should already exist and have an account. 3. In the cart, select **Pay \[amount\]**. 4. Select **Account Credit** as the payment method. The balance available should be displayed. 5. In the **Source** field, select the relevant balance. ![account credit 4](https://res.cloudinary.com/hzkr6fi81/image/upload/v1745891780/knowledge/pos/account-credit-4_lt90bu.png) 6. In the **Amount** field, enter the amount being used on the account, e.g. the transaction total. 7. To complete the transaction, select Charge account \[amount\]. 8. Issue a receipt as you normally would. For more information on how to configure an account to be able to use Account Credit, see [How to offer store credit](how-to-set-up-store-credit). --- ## Follow StoreConnect - [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://getstoreconnect.com/partners) - [News](https://getstoreconnect.com/articles/news) - [Events](https://getstoreconnect.com/articles/events) - [Feature Comparison](https://getstoreconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://getstoreconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS --- StoreConnect Support — https://support.storeconnect.com/articles/pos-pay-account-credit