{"title":"Process a stock transfer at POS","slug":"pos-stock-transfers","url":"https://support.storeconnect.com/articles/pos-stock-transfers","url_markdown":"https://support.storeconnect.com/articles/pos-stock-transfers.md","subtitle":null,"summary":"Initiate, ship, receive, and finalise inter-outlet stock transfers at POS, tracking each item through Requested, Confirmed, Shipped, and Ready to Pick up statuses.","type":"Help_Documentation","video_url":"","keywords":"stock transfer, inter-outlet transfer, pos stock transfer, transfer order, pickups, send stock, receive stock, outlet transfer, requested confirmed shipped, transfer from outlet, point of sale inventory transfer","last_modified":"2026-08-21T07:12:35+0000","body_markdown":"Stock transfers are a bit similar to special orders and holds, but differ in that they require actions at both the sending and receiving outlets.\n\n## Video demo\n\n\u003ciframe src=\"https://player.vimeo.com/video/1154181184?h=32c1860dd7\" title=\"vimeo-player\" allowfullscreen width=\"720\" height=\"405\"\u003e\u003c/iframe\u003e\n\n## Initiate a stock transfer\n\nYou can transfer stock between any outlet from any outlet.\n\n1.  Add the product to the cart that you want to transfer.\n2.  Click on the item. A set of new options appears.\n    ![Transfer order details](https://res.cloudinary.com/hzkr6fi81/image/upload/v1765403772/knowledge/pos/TransferOrder_ovq1d6.png) \n3.  In the **Transfer, Hold, Special Order** field select **Transfer**.\n4.  Select the origin location in the **Transfer from** field.\n5.  Select the receiving location in the **Pickup from** field. \n6.  (If applicable) Select if the customer is making any payment and enter the details.\n7.  Go back to the cart and finalize the transaction. The item now appears in the **Pickups** section with the status of Requested.\n\n## Mark a transferred item as sent\n\nThis procedure is done when the sending store sends the item.\n\n1.  Go to the **Pickups** section in the POS terminal.\n2.  Filter or search for the item and open it.\n3.  Select **Next**. This moves the order status to **Confirmed**. \n4.  Select **Next**. This moves the order status from **Confirmed** to **Shipped.**\n5.  That is the final action to complete in the sending outlet.\n\n## Receive a transferred item\n\n1.  Go to the **Pickups** section in the POS terminal.\n2.  Filter or search for the order and open it. It should have a status of **Shipped** or **Completed**.\n    ![Transfer statuses or order](https://res.cloudinary.com/hzkr6fi81/image/upload/v1765403772/knowledge/pos/Shippedtransfer_kalufo.png)\n3.  Select **Next**. This moves the order status to **Ready to Pick up**. \n\n## Finalize the sale of a transferred item\n\n1.  Go to the **Pickups** section in the POS terminal.\n2.  Filter or search for the order and open it. It should have a status of **Ready to Pick up**.\n3.  If the customer has outstanding payments to make, process these through the checkout as normal.\n4.  Once the payment is finalized, select **Release items**."}