# Create a store outlet Source: https://support.storeconnect.com/articles/pos-store-outlet · Last modified 21 August 2026 For each store you have in StoreConnect, you can add multiple outlets. An outlet represents each location where you have a physical store or branch. Within each outlet, you can add multiple registers, so that staff can service customers from multiple places. ## Add a store outlet 1. On your store home page, go to **POS > POS Outlets**. 2. Click **New**. ![Add Store Outlet screen ](https://res.cloudinary.com/hzkr6fi81/image/upload/v1763947353/knowledge/pos/POS_NewOutlet_vy4wua.png) 3. Enter a **Name** for the outlet. 4. Select the relevant **Store**. 5. Enter a **Register Code.** This must be at least 20 characters. We suggest using an easy to remember pattern, combined with a random set of numbers, like mybusiness-country-location-672, e.g. bobsbillboards-aus-metro-672. This code is used when connecting a new register and needs to be memorable and secure. :::tip Choose a code that is easy to remember and hard to guess — for example, `mybusiness-location-672`. The only enforced rule is a minimum of 20 characters. ::: 6. (Optional) In the **Pricebook** field, select a Salesforce pricebook to assign to this outlet. When set, POS transactions at this outlet use prices from the selected pricebook instead of the store's default pricebook. This is useful when different physical locations have different pricing. 7. In the **Anonymous Checkout Contact** field, select **\+ New Contact**. The **New Contact** window opens. This contact will be used like a guest user at checkout for POS transactions. You can still look up your Salesforce contacts at POS, but this one will be the anonymous default for easy checkout. ![new outlet 3](https://res.cloudinary.com/hzkr6fi81/image/upload/v1741644643/knowledge/pos/new-outlet-3_lfvbpu.png) 1. Enter a **Last Name** for your anonymous contact, something like Anonymous POS Customer**.** 2. In the **Account Name** field, select **\+ New Account**. The **New Account** window opens. 3. Enter Anonymous POS Customer in the Account Name field. 4. Select **Save**. This saves the new account. 8. Select **Save**. This saves the new contact. 9. Select **Save**. This saves the new outlet. You can now select the anonymous account to process purchases at POS, and all transactions will appear against this account. ## Optional outlet fields In addition to the fields above, the Outlet record includes several optional fields that you can populate in Salesforce: | Field | Description | |-------|-------------| | **Address Line 1** | Physical street address of the outlet | | **Address Line 2** | Additional address detail | | **City** | Outlet city | | **State/Province** | Outlet state or province | | **Zip/Postal Code** | Outlet postcode | | **Country** | Links to a Country record | | **Phone** | Phone number for this outlet | | **Tax Number** | Tax identifier for the outlet (e.g. ABN, GST number) | | **Quicklist Product Category** | The product category displayed on the POS main screen for registers at this outlet | For a complete field reference including API names, see [Outlet Object Reference](outlet-object-reference). :::note Products and price book entries can be configured to exclude specific items from discounts or manual price adjustments at POS. See [Adjust prices at the POS checkout](discounts-and-price-overrides) for details. ::: --- ## Follow StoreConnect - [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://getstoreconnect.com/partners) - [News](https://getstoreconnect.com/articles/news) - [Events](https://getstoreconnect.com/articles/events) - [Feature Comparison](https://getstoreconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://getstoreconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS --- StoreConnect Support — https://support.storeconnect.com/articles/pos-store-outlet