# Purchase vouchers online Source: https://support.storeconnect.com/articles/purchase-vouchers-online · Last modified 21 August 2026 See also [processing vouchers at point of sale](process-vouchers-at-pos). ## Voucher purchasing process ### Online voucher purchase 1. A customer adds a voucher product to their cart. 2. They nominate the amount of the voucher as part of the checkout process. 3. They provide payment details and check out. 4. An order is created in Salesforce, ready for fulfilment. ### Voucher fulfilment 1. Receive and process the order in Salesforce. 2. Confirm payment has been received in full. 3. Change the **Order Status** to **Activated** (this is automated by a predefined trigger for virtual vouchers). 4. Once **Activated**, StoreConnect: - Automatically creates a voucher record - Sets the opening balance to match the order item price - Links the voucher to the order item - Copies the usage and email template settings from the product - Generates a unique voucher code - Emails the voucher to the recipient 5. If the product is physical, prepare the voucher for shipping. 6. (Optional) Verify the voucher was created by checking the **Related** list on the Order record. --- ## Follow StoreConnect - [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://getstoreconnect.com/partners) - [News](https://getstoreconnect.com/articles/news) - [Events](https://getstoreconnect.com/articles/events) - [Feature Comparison](https://getstoreconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://getstoreconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS --- StoreConnect Support — https://support.storeconnect.com/articles/purchase-vouchers-online