# Ship items to a third party

Source: https://support.storeconnect.com/articles/ship-to-someone-else · Last modified 21 August 2026

You can let a signed-in customer send an order to someone other than themselves, such as a gift recipient. The buyer keeps their own billing and shipping addresses on their account, and nominates the other person as a one-off at checkout.

This is different from a customer shipping to one of their own alternate addresses. Use this process when the recipient is a different person who becomes the shipping contact on the order.

## Enable third-party shipping

Third-party shipping is turned on with a store variable. In the relevant store, create a new [store variable](store-variables):

1.  Give it a **Name** that makes sense to you, such as `Enable third party shipping contact`.
2.  Set the **Key** to `show_new_recipient_form`.
3.  Set the **Value** to `true`.
4.  Switch on **Available in Liquid**.
5.  Click **Save**.

    ![Store variable record with the show_new_recipient_form key set to true and Available in Liquid enabled](https://res.cloudinary.com/hzkr6fi81/image/upload/v1747116303/knowledge/ship-to-another_b9kada.png)

## What happens at checkout

Once enabled, a signed-in customer sees a link at checkout to ship to a different person. When they enter the recipient's details, StoreConnect records two separate contacts on the order:

- Billing contact: the signed-in customer who placed the order.
- Shipping contact: the recipient the order is sent to (the order's **Ship To Contact** field).

StoreConnect matches the recipient against existing contacts. If it finds a Contact record with the recipient's details, it links that contact as the **Ship To Contact**. If it finds no match, it creates a new Contact using the recipient's name, email, and phone, under the buyer's account.

## Confirm it is working

Open your store's checkout as a signed-in customer and confirm the option to ship to a different person appears. Place a test order to a new recipient, then open the order and confirm it shows the buyer as the billing contact and the recipient as the **Ship To Contact**.

---

## Follow StoreConnect

- [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter)
- [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464)
- [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g)
- [LinkedIn](https://www.linkedin.com/company/storeconnect)
- [X / Twitter](https://x.com/storeconnecthq)

## Popular Links

- [Partners](https://getstoreconnect.com/partners)
- [News](https://getstoreconnect.com/articles/news)
- [Events](https://getstoreconnect.com/articles/events)
- [Feature Comparison](https://getstoreconnect.com/how-we-compare)
- [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT)
- [Book a Demo](https://getstoreconnect.com/contact)

## Documentation

- [Help documentation](https://support.storeconnect.com/help-documentation)
- [AI agents](https://support.storeconnect.com/ai)
- [Videos & tutorials](https://support.storeconnect.com/videos-tutorials)
- [Developer reference](https://support.storeconnect.com/developer-reference)
- [Release notes](https://support.storeconnect.com/release-notes)
- [Troubleshooting](https://support.storeconnect.com/troubleshooting)
- [Trust Center](https://trust.getstoreconnect.com/)
- [Status Page](https://status.storeconnect.com/)

## Contact

- info@getstoreconnect.com
- US +1 415 745 3230
- AUS +61 2 8365 2308

100 S Ashley Dr, Suite 600-2461
Tampa FL 33602-600 USA

Level 22, Sydney Place
180 George Street
Sydney, NSW, 2000, AUS

---

StoreConnect Support — https://support.storeconnect.com/articles/ship-to-someone-else