# Shipping and fulfillment Source: https://support.storeconnect.com/articles/shipping-and-fulfillment · Last modified 21 August 2026 StoreConnect manages shipping rates, inventory levels, and fulfillment workflows within Salesforce. Stock quantities, warehouse locations, and shipping rules are all maintained as Salesforce records — connected to your orders, products, and customer data without a separate inventory system. ## Shipping - **Tiered shipping zones** — define shipping rates by zone, weight, order value, or product type; zones can be global, regional, or per-store - **Multiple shipping methods** — offer customers a choice of shipping options at checkout (standard, express, overnight) with individual rate calculations - **Flat rate and calculated rates** — configure flat shipping fees or integrate with carrier APIs for real-time calculated rates - **Free shipping rules** — set order value thresholds or product-level conditions that trigger free shipping - **Per-store shipping configuration** — different stores can have different shipping zones, methods, and rates ## Carrier integrations StoreConnect integrates with major shipping carriers and fulfillment platforms, enabling label generation and tracking within your workflow. - Real-time rate calculation from integrated carriers - Shipping label generation from the order management interface - Shipment tracking updates surfaced to customers via their account dashboard and transactional email ## Inventory - **Multiple stock locations** — manage inventory across multiple warehouses, retail locations, or fulfillment centers; each location has its own stock level per product variant - **Real-time stock updates** — stock levels decrease immediately when an order is placed, whether online or via POS - **Backorders** — allow customers to order products that are out of stock, with configurable availability messaging - **Stock reservations** — hold stock against an order during checkout to prevent overselling - **Low stock notifications** — trigger Salesforce alerts or flows when stock falls below a defined threshold ## Click-and-collect Customers can select click-and-collect at checkout and choose a pickup location. The order is held for pickup and the customer is notified when it is ready. Pickup locations are configured as separate stock locations in Salesforce. ## Set this up - [Configure shipping zones and methods](setting-up-shipping) - [Manage stock locations and inventory](stock-locations) - [Set up click-and-collect](setting-up-click-and-collect) ## In this section - [Shipping and inventory features](shipping-and-inventory-features) --- ## Follow StoreConnect - [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://getstoreconnect.com/partners) - [News](https://getstoreconnect.com/articles/news) - [Events](https://getstoreconnect.com/articles/events) - [Feature Comparison](https://getstoreconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://getstoreconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS --- StoreConnect Support — https://support.storeconnect.com/articles/shipping-and-fulfillment