# Stock locations Source: https://support.storeconnect.com/articles/stock-locations · Last modified 21 August 2026 Stock location records represent physical locations that house the products you are selling like warehouses or shops etc. Stock Locations are required when tracking inventory or if you provide a Click and Collect service. ### **How to create and assign stock location to a store:** 1. Open the Stock Location Tab from the StoreConnect Stock app 2. Click the 'New' Button to create a new Stock Location record 3. Fill out the fields as needed per the below table and Save the record 4. From the related tab, go to Stores and click the 'New' Button. 5. Choose the Store you want to assign. 6. Click 'Save' | Field | Description | |----------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Stock Location Name | A descriptive name to identify the location | | Active | Is the Stock Location currently able to supply stock | | Display Name | This is the name of the location the customer will see at checkout for Click and Collect. If blank, the Stock Location Name is used | | Address Fields | These allow you to tell your customers where they can collect click and collect orders from | | Country | This is a lookup to a country record and tells StoreConnect what region you are shipping from | | Online Fulfillment Options | Determines whether the stock location offers shipping, Click and Collect, or both. See Online Fulfillment Options below for more details | | Require Stock for Click & Collect | Tick this box when stock levels dictate how Click and Collect is to be offered. See Click and Collect Behavior below for more details | | Days to Restock | How many days does it take to get more stock. Used in conjunction with Require Stock for Click & Collect | | Create Stock Levels for New Products | Will automatically create stock levels at this location for all new products added and any products edited where there currently is no stock level for | | Backorderable Default | The default value for new stock levels - Can this stock level still be purchased from when at or below zero | | Hide From Search Default | The default value for new stock levels - Does this stock location hide this stock level from the online store's search | ### **Online fulfillment options** Stock locations can choose whether it is used for shipping, Click and Collect, both, or none. Available options: - Do not fulfill online orders - Shipping only - Click and Collect only - Shipping with Click and Collect As long as Online Fulfilment Options is not set to Do not fulfill online orders, any new stock level records will automatically be configured as Fulfill Online Orders = **TRUE**. ### **Click and Collect behavior** If Require Stock for Click & Collect is **FALSE**, Click and collect will always be offered at that stock location regardless of stock levels. When Require Stock for Click & Collect is set to **TRUE** the behavior varies depending on stock levels and if a value has been set for Days to Restock. If a product has Track Inventory set to **FALSE** it is assumed that all stock locations always have stock of that product. | Days to Restock | All Items Are In Stock | Behavior | |-----------------|------------------------|--------------------------------------------------------------------------------------| | Blank | TRUE | Click and Collect Available | | Blank | FALSE | Click and Collect Not Available | | X days | TRUE | Click and Collect Available | | X days | FALSE | Click and Collect Available and shows date when the order should be ready to pick up | ### **Shipping an online order from a specific stock location** Every Shipment record is scoped to a Stock Location, so an online order can be fulfilled from any store's stock, not only a central warehouse — this is the industry term BOSFS (Buy Online, Ship From Store). There is no automatic priority setting that picks a location for you. To enable BOSFS: 1. Set the fulfilling Stock Location's **Online Fulfillment Options** to `Shipping only` or `Shipping with Click and Collect`, above. 2. Decide, within your own Salesforce processes, which Stock Location should fulfill a given order when more than one holds stock. This is deliberately left to you, for example: - A warehouse or fulfillment team manually assigns the Shipment's Stock Location during pick and pack. - A Salesforce Flow or Apex automation assigns it automatically, for example based on current Stock Level records across locations. 3. Set the Shipment's Stock Location field to the chosen location. See [Shipment object reference](shipment-object-reference) for the exact field. ### **Collection points** When a Stock Location offers Click and Collect, it can have multiple Collection Points at the one location, usually because the location is large, like a sports stadium. If there is more than one collection point, the client can choose which one they would like to collect from. Collection Points are optional but allow you to give the customer specific instructions or information for each collection point as well as a lead time to allow you enough time to get the stock to that collection point before they come to collect it. **How To Create a Collection Point:** 1. From the Stock Location record, go to its related Lists 2. From the Collection Points related list, click 'New' 3. Give the Collection Point a Name and Lead Time 4. Fill out the remaining fields as needed per the below table 5. Click 'Save' | Field | Description | |-----------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Stock Location | The stock location this collection point belongs to | | Collection Point Name | A descriptive name for this collection point | | Display Name | This is the name of the collection point the customer will see at checkout. If blank, the Collection Point Name is used | | Active | Is this collection point available for customers to choose | | Description | Here you can give your customers details about the collection point like opening times or instructions on how to find it - Accepts plain text, HTML, and Markdown | | Phone | Allows customers to phone the collection point if needed | | Lead Time Duration | An integer to specify how long until the customer can go and collect their order | | Lead Time Unit | Works with Lead Time Duration to specify whether it is in minutes, hours, or days | --- ## Follow StoreConnect - [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://getstoreconnect.com/partners) - [News](https://getstoreconnect.com/articles/news) - [Events](https://getstoreconnect.com/articles/events) - [Feature Comparison](https://getstoreconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://getstoreconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS --- StoreConnect Support — https://support.storeconnect.com/articles/stock-locations