# Store disable system Source: https://support.storeconnect.com/articles/store-disable-system · Last modified 21 August 2026 Use the store disable system to take a store offline for maintenance and show visitors a message while it is down. Two settings on the **Store** record control this: a checkbox that takes the store offline, and a **Content Block** that supplies the message visitors see. ![Store disable system fields on the Store record, showing the Disable the store checkbox and Disabled content block lookup](https://res.cloudinary.com/hzkr6fi81/image/upload/v1781677657/documentation-media/basic-configuration/store-disable-system.png) ## Before you begin Disabling a store takes it offline for every visitor immediately. There is no scheduling and no partial disable: the setting applies to the whole store, not to individual pages. Create your maintenance **Content Block** first, so visitors see your message rather than an unexplained page. ## Create the maintenance message Create a **Content Block** for the message. For the full steps, see [creating content blocks](how-to-create-content-blocks). 1. Set the **Content Template** to `Text`. 2. Fill in the **Title** and **Content** with your maintenance message. ![Text content block with Title and Content fields configured for a maintenance message](https://res.cloudinary.com/hzkr6fi81/image/upload/v1781677658/documentation-media/basic-configuration/maintenance-content-block.png) 3. Save the record. The `Text` template renders a simple pre-styled maintenance page: ![Pre-styled maintenance page displayed to visitors when the store is disabled](https://res.cloudinary.com/hzkr6fi81/image/upload/v1781677659/documentation-media/basic-configuration/maintenance-content-block-display.png) ## Take the store offline :::warning The store goes offline for all visitors as soon as you save. Customers cannot browse or check out while the store is disabled. ::: 1. Open the **Store** record you want to take offline. 2. Set the **Disabled content block** field to the **Content Block** you created. 3. Select the **Disable the store** checkbox. 4. Click **Save**. 5. Visit your store URL and confirm the maintenance message appears in place of the storefront. ## Bring the store back online 1. Open the **Store** record. 2. Clear the **Disable the store** checkbox and click **Save**. 3. Visit your store URL and confirm the storefront loads normally. --- ## Follow StoreConnect - [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://getstoreconnect.com/partners) - [News](https://getstoreconnect.com/articles/news) - [Events](https://getstoreconnect.com/articles/events) - [Feature Comparison](https://getstoreconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://getstoreconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS --- StoreConnect Support — https://support.storeconnect.com/articles/store-disable-system