# StoreConnect capabilities Source: https://support.storeconnect.com/articles/storeconnect-capabilities · Last modified 21 August 2026 StoreConnect is a unified commerce platform built natively on Salesforce. It runs B2C, B2B, D2C, nonprofit, and point-of-sale operations from a single Salesforce org — with no middleware, no sync, and no separate database. Every order, customer, product, and transaction lives in Salesforce. ## Find what you need Different audiences need different views of the platform. Start with the section that matches your role. **Partner or solution consultant** You need to know what SC can do and how it's structured before scoping an implementation. Start with the [functional capability articles](commerce-and-catalog) — one article per area, each linking to detailed reference articles. **Evaluating SC for your business** You want to understand how SC applies to your industry. Go to [Industry solutions](industry-solutions) to find your vertical. **Enterprise or complex migration assessment** You need architecture depth, integration model, compliance posture, and migration scope. Go to [Enterprise guide](enterprise-guide). **Sales team member** Start with [Industry solutions](industry-solutions) for your prospect's vertical, then use the functional capability articles to answer specific feature questions. **Looking for a complete list of all features** See [the complete feature index](storeconnect-features) — every capability article in one page, grouped by functional area. --- ## Functional areas StoreConnect's capabilities are organised into ten functional areas. | Area | What it covers | |---|---| | [Commerce and catalog](commerce-and-catalog) | Products, variants, bundles, promotions, delivery windows, combined checkout | | [Selling channels](selling-channels) | Multi-store, B2B/B2C/D2C, multi-currency, multi-language, point of sale | | [Payments and orders](payments-and-orders) | Payment providers, subscriptions, vouchers, account credits, preauthorisation | | [Shipping and fulfillment](shipping-and-fulfillment) | Shipping zones, inventory, backorders, click-and-collect, carrier integrations | | [Customer experience](customer-experience) | User accounts, loyalty and rewards, bookings, custom forms, saved carts | | [Marketing and growth](marketing-and-growth) | UTM tracking, SEO, merchant feeds, LLM discovery, analytics, product reviews | | [Site and content](site-and-content) | Theme engine, CMS, website builder, theme data, custom data, custom forms | | [Customer service and communications](customer-service-communications) | Case management, transactional email, SMS, chat, telephony | | [CRM data reporting](crm-data-reporting) | Contacts, accounts, ERP integration, attribution reporting, Salesforce reports | | [Platform and ecosystem](platform-and-ecosystem) | Salesforce extensibility, SSO, authentication, compliance, AppExchange | --- ## Industry solutions StoreConnect's capabilities mapped to specific industries, with use cases, challenges, and relevant Salesforce tools. | Industry | Overview | |---|---| | [B2B, manufacturing and D2C](b2b-manufacturing-d2c) | Account pricing, ERP integration, trade portals, POS for trade counters | | [Nonprofit](nonprofit-features) | Donations, memberships, peer-to-peer fundraising, op-shop POS, NPSP integration | | [Public sector](public-sector) | Pay-by-account, procurement catalogs, compliance posture, Entra ID SSO | | [Education](education) | Course enrolment, student pricing, campus POS, alumni giving, departmental purchasing | | [Retail and D2C](retail-d2c) | Multi-store, promotions, loyalty, subscriptions, Google and Meta feeds, SEO | --- ## Enterprise and architecture See [Enterprise guide](enterprise-guide) for a long-form reference covering platform architecture, integration model, authentication, compliance, scale, and migration considerations. --- ## Follow StoreConnect - [Email Newsletter](https://getstoreconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://getstoreconnect.com/partners) - [News](https://getstoreconnect.com/articles/news) - [Events](https://getstoreconnect.com/articles/events) - [Feature Comparison](https://getstoreconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://getstoreconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [AI agents](https://support.storeconnect.com/ai) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS --- StoreConnect Support — https://support.storeconnect.com/articles/storeconnect-capabilities