{"title":"Support and resources","slug":"support-and-resources","url":"https://support.storeconnect.com/articles/support-and-resources","url_markdown":"https://support.storeconnect.com/articles/support-and-resources.md","subtitle":null,"summary":"Access StoreConnect support channels, the Academy training platform, partner program, and AI-powered assistance.","type":"Help_Documentation","video_url":"","keywords":"support, StoreConnect support, help, contact support, Academy, training, partner program, partners, reindex, support access, Salesforce org access, response times, SLA, ticket, troubleshooting, documentation, resources, stores for partners, demo store, sandbox, partner portal","last_modified":"2026-08-21T07:12:35+0000","body_markdown":"Access StoreConnect's support channels, training resources, and tools to help you get the most from your store. This section covers how to contact support, service response times, partner resources, and administrative tasks for your Salesforce org.\n\n## In this section\n\n- [StoreConnect support](storeconnect-support)\n- [Support service response times](support-service-response-times)\n- [Granting support access to your Salesforce org](granting-support-access-to-your-salesforce-org)\n- [How to trigger a reindex from the support portal](how-to-trigger-a-reindex-from-the-support-portal)\n- [StoreConnect partner program](storeconnect-partner-program)\n- [Stores for partners](stores-for-partners)"}