{"title":"Vouchers","slug":"vouchers","url":"https://support.storeconnect.com/articles/vouchers","url_markdown":"https://support.storeconnect.com/articles/vouchers.md","subtitle":null,"summary":"Vouchers are payment codes usable at checkout without a customer account. Sell gift cards, create promotional codes, or issue compensation as physical or virtual voucher products.","type":"Help_Documentation","video_url":"","keywords":"vouchers, gift cards, payment codes, promotional codes, voucher products, physical vouchers, virtual vouchers, checkout payments, customer compensation, goodwill vouchers, store credit, discount codes","last_modified":"2026-08-21T07:12:35+0000","body_markdown":"## About vouchers\n\n**Vouchers vs. account credit:** Unlike account credit, vouchers don't require customers to have an account—anyone with the voucher code can use it.\n\n**Physical and virtual vouchers:** Vouchers can be configured as physical products requiring shipping or virtual products delivered via email only.\n\n**Automatic or manual creation:** Vouchers can be created manually in Salesforce or automatically generated when customers purchase voucher products from a store.\n\n**Flexible usage:** Configure vouchers for use on a single store, across a store group, or on any store in your organization.\n\n**Web and POS:** Vouchers can be sold and redeemed both online and at the point of sale. At the POS, staff can also take partial voucher payments and look up a voucher balance. See [Process vouchers at POS](process-vouchers-at-pos).\n\nUse vouchers to:\n\n-   Sell gift cards as purchasable products on your storefront\n-   Create promotional vouchers for marketing campaigns\n-   Issue customer compensation or goodwill gestures\n-   Enable gift-giving without requiring recipient accounts\n\n## In this section\n\n-   [Configure your store to use vouchers](configure-your-store-to-use-vouchers)\n-   [Create a voucher product](create-voucher-products)\n-   [Create a voucher manually](create-a-voucher-manually)\n-   [Purchase vouchers online](purchase-vouchers-online)\n-   [Managing and spending vouchers](managing-and-spending-vouchers)\n-   [Process vouchers at POS](process-vouchers-at-pos)"}