# StoreConnect Support Documentation StoreConnect is a unified ecommerce and point-of-sale platform built natively on Salesforce. It supports B2C, B2B, and D2C selling across web storefronts and physical retail, with multi-store, multi-currency, and multi-language capabilities. Themes are built using Liquid templating. All commerce data is stored in Salesforce objects and synced to storefronts in real time. FORMAT: Any page can be returned with a MIME extension to return the content in that format. Eg append .md to return content in markdown or .json to return it in JSON. > This file follows the llms.txt standard. It provides a curated map of StoreConnect's documentation to help AI agents and LLMs navigate to the most relevant content efficiently. ## Key starting points - [Support home](https://support.storeconnect.com/): Main documentation hub - [About StoreConnect](https://support.storeconnect.com/articles/about-storeconnect-general-info): Platform overview, capabilities, billing, and Salesforce admin - [StoreConnect features index](https://support.storeconnect.com/articles/storeconnect-features): Full feature list - [Glossary](https://support.storeconnect.com/articles/glossary): Platform terminology - [Get started with StoreConnect](https://support.storeconnect.com/articles/get-started-with-storeconnect): Installation and first-time setup - [Release notes](https://support.storeconnect.com/articles/release-notes): Latest platform changes - [StoreConnect API](https://support.storeconnect.com/articles/storeconnect-api): REST API overview and configuration - [Explore developer docs](https://support.storeconnect.com/articles/explore-developer-references): Developer reference overview ## Getting started - [Prerequisites to getting started](https://support.storeconnect.com/articles/prerequisites-to-getting-started) - [StoreConnect and Salesforce org compatibility guide](https://support.storeconnect.com/articles/storeconnect-compatibility-guide) - [Quick start with self-installer](https://support.storeconnect.com/articles/quick-start) - [Setting up StoreConnect emails](https://support.storeconnect.com/articles/setting-up-storeconnect-emails) - [Connect a domain to StoreConnect](https://support.storeconnect.com/articles/how-to-register-a-domain-to-use-with-storeconnect) - [Set your store domain and go live](https://support.storeconnect.com/articles/setting-up-a-custom-domain-name) - [Prepare to launch your store](https://support.storeconnect.com/articles/preparing-to-launch-your-store) - [Salesforce basics](https://support.storeconnect.com/articles/salesforce-basics) - [Authentication providers and single sign-on (SSO)](https://support.storeconnect.com/articles/authentication-providers) - [Move data from sandbox to production](https://support.storeconnect.com/articles/migrating-from-sandbox) ## AI agents and Agentforce - [About AI agents](https://support.storeconnect.com/articles/about-ai-agents): What AI agents can do with StoreConnect - [Prepare to set up an AI agent](https://support.storeconnect.com/articles/prepare-to-set-up-ai-agent) - [Enable Agentforce in your Salesforce organization](https://support.storeconnect.com/articles/add-agentforce-to-your-salesforce-account) - [Create an agent](https://support.storeconnect.com/articles/create-an-agent) - [Define agent topics](https://support.storeconnect.com/articles/define-agent-topics) - [Add agent actions](https://support.storeconnect.com/articles/add-agent-actions) - [Configure agent permissions](https://support.storeconnect.com/articles/configure-agent-permissions) - [Test your agent internally](https://support.storeconnect.com/articles/test-your-agent-internally) - [Configure your store for the AI agent](https://support.storeconnect.com/articles/configure-your-store-for-the-ai-agent) ## Products and pricing - [Product set up](https://support.storeconnect.com/articles/product-set-up) - [Minimum requirements for product visibility](https://support.storeconnect.com/articles/product-listing-minimum-requirements) - [Product variants](https://support.storeconnect.com/articles/product-variants) - [Product traits](https://support.storeconnect.com/articles/product-traits) - [Product categories](https://support.storeconnect.com/articles/product-categories) - [Upload and update multiple products via CSV](https://support.storeconnect.com/articles/product-uploader) - [About price books](https://support.storeconnect.com/articles/price-books) - [Discounts](https://support.storeconnect.com/articles/discounts) - [Multi-currency in StoreConnect](https://support.storeconnect.com/articles/set-currency) - [Product bundles](https://support.storeconnect.com/articles/product-bundles) - [Subscription products](https://support.storeconnect.com/articles/subscription-products) - [Vouchers](https://support.storeconnect.com/articles/vouchers) - [Restricted products](https://support.storeconnect.com/articles/restricted-products) - [Sell bookable events and services](https://support.storeconnect.com/articles/booking-system) - [Configure rental products](https://support.storeconnect.com/articles/how-to-configure-rental-products) - [Structured data for product SEO](https://support.storeconnect.com/articles/product-structured-data) ## Orders and checkout - [About carts: statuses, sessions, flows](https://support.storeconnect.com/articles/about-carts-statuses-sessions-flows) - [Cart to order conversion](https://support.storeconnect.com/articles/cart-to-order-conversion) - [Express checkout](https://support.storeconnect.com/articles/express-checkout) - [Setting up order paths](https://support.storeconnect.com/articles/setting-up-order-paths) - [Process refunds for web orders](https://support.storeconnect.com/articles/processing-refunds-for-web-orders) - [Transactional emails](https://support.storeconnect.com/articles/transactional-emails) - [User assisted orders](https://support.storeconnect.com/articles/user-assisted-orders) - [Abandoned carts](https://support.storeconnect.com/articles/abandoned-carts) - [Risk management and analysis](https://support.storeconnect.com/articles/risk-management-and-analysis) ## Payments - [Payment providers overview](https://support.storeconnect.com/articles/payment-providers) - [Stripe](https://support.storeconnect.com/articles/stripe-payment-provider) - [PayPal](https://support.storeconnect.com/articles/paypal-payment-provider) - [Adyen](https://support.storeconnect.com/articles/adyen-payment-provider) - [Afterpay](https://support.storeconnect.com/articles/afterpay-payment-provider) - [Square](https://support.storeconnect.com/articles/square-payment-provider) - [Braintree](https://support.storeconnect.com/articles/braintree-payment-provider) - [Account credit](https://support.storeconnect.com/articles/account-credit) - [Buy now, pay later cards](https://support.storeconnect.com/articles/buy-now-pay-later-cards) - [Payment surcharges](https://support.storeconnect.com/articles/payment-surcharges) - [Taking order payments from Salesforce](https://support.storeconnect.com/articles/salesforce-payments) ## Shipping and fulfillment - [Setting up shipping](https://support.storeconnect.com/articles/setting-up-shipping) - [Custom shipping rates](https://support.storeconnect.com/articles/setting-up-shipping-rates) - [Click-and-collect configuration](https://support.storeconnect.com/articles/setting-up-click-and-collect) - [Shipment tracking](https://support.storeconnect.com/articles/shipment-tracking) - [Australia Post shipping provider](https://support.storeconnect.com/articles/australia-post-shipping-provider) - [Easyship shipping provider](https://support.storeconnect.com/articles/easyship-shipping-provider) - [Split shipments and manual shipping](https://support.storeconnect.com/articles/how-to-use-shipping) ## Inventory and stock - [Manage stock levels](https://support.storeconnect.com/articles/managing-stock-levels) - [Stock locations](https://support.storeconnect.com/articles/stock-locations) - [Transfer stock](https://support.storeconnect.com/articles/creating-stock-transfers) ## Point of sale (POS) - [StoreConnect point of sale features](https://support.storeconnect.com/articles/storeconnect-point-of-sale-features) - [Create a store outlet](https://support.storeconnect.com/articles/pos-store-outlet) - [Compatible hardware for POS](https://support.storeconnect.com/articles/compatible-hardware-for-pos) - [Sign in to a POS register](https://support.storeconnect.com/articles/pos-register-sign-in) - [POS checkout and payments](https://support.storeconnect.com/articles/pos-checkout-payments) - [POS layouts](https://support.storeconnect.com/articles/pos-layouts) - [Item returns - refund and exchange at POS](https://support.storeconnect.com/articles/returns-refund-exchange-at-pos) - [Process vouchers at POS](https://support.storeconnect.com/articles/process-vouchers-at-pos) - [POS actions reference](https://support.storeconnect.com/articles/pos-actions-reference) ## Customers and accounts - [Invite customers to create an account](https://support.storeconnect.com/articles/invite-contacts-to-create-an-account-on-your-website) - [Log in as a customer in Salesforce](https://support.storeconnect.com/articles/log-in-from-salesforce) - [Memberships](https://support.storeconnect.com/articles/memberships) - [Loyalty points](https://support.storeconnect.com/articles/loyalty-points) - [Campaign members and mailing lists](https://support.storeconnect.com/articles/setting-up-campaign-mailing-list) - [Automated lead conversion to avoid duplication](https://support.storeconnect.com/articles/lead-contact-and-account-deduplication) ## Store design and content - [Website builder](https://support.storeconnect.com/articles/website-builder) - [Theme templates](https://support.storeconnect.com/articles/theme-templates) - [Theme variables](https://support.storeconnect.com/articles/theme-variables) - [Theme assets](https://support.storeconnect.com/articles/theme-assets) - [Downloadable themes](https://support.storeconnect.com/articles/downloadable-themes) - [Content pages](https://support.storeconnect.com/articles/content-pages) - [Content blocks](https://support.storeconnect.com/articles/nesting-content-blocks) - [Adding custom CSS](https://support.storeconnect.com/articles/adding-custom-css) - [Adding custom JavaScript, CSS and head content](https://support.storeconnect.com/articles/adding-custom-javascript-css-and-head-content) - [Menu builder](https://support.storeconnect.com/articles/menu-builder) - [SEO and site data](https://support.storeconnect.com/articles/seo-and-site-data) - [Sitemap file](https://support.storeconnect.com/articles/sitemap-file) - [Edit robots.txt](https://support.storeconnect.com/articles/robots-txt) - [Language localization](https://support.storeconnect.com/articles/language-localization) - [Cookie management and privacy compliance](https://support.storeconnect.com/articles/cookie-management-and-privacy-compliance) ## Liquid templating (developer) - [Working with Liquid overview](https://support.storeconnect.com/articles/working-with-liquid) - [Global variables](https://support.storeconnect.com/articles/global-variables) - [Display dynamic content using Liquid queries](https://support.storeconnect.com/articles/liquid-queries) - [Liquid filters reference](https://support.storeconnect.com/articles/liquid-filters) - [Liquid controllers reference](https://support.storeconnect.com/articles/liquid-controllers) - [Liquid controllers C–K](https://support.storeconnect.com/articles/liquid-controllers-c-k) - [Liquid controllers L–Z](https://support.storeconnect.com/articles/liquid-controllers-l-z) - [Product Liquid object reference](https://support.storeconnect.com/articles/product-liquid-object-reference) - [Add custom data fields to your store](https://support.storeconnect.com/articles/liquid-custom-data-fields) - [Supporting multiple languages in your theme](https://support.storeconnect.com/articles/theme-locales) - [Compiling Liquid theme resources](https://support.storeconnect.com/articles/compiling-liquid-theme-resources) ## Object references (developer) Full Salesforce object schema used by StoreConnect. Each page documents fields, relationships, and sync behaviour. - [Object references index](https://support.storeconnect.com/articles/object-references) - [Standard objects](https://support.storeconnect.com/articles/standard-objects) - [Custom objects](https://support.storeconnect.com/articles/custom-objects) - [Product2 Object Reference](https://support.storeconnect.com/articles/product2-object-reference) - [Order Object Reference](https://support.storeconnect.com/articles/order-object-reference) - [OrderItem Object Reference](https://support.storeconnect.com/articles/orderitem-object-reference) - [Cart Object Reference](https://support.storeconnect.com/articles/cart-object-reference) - [Cart Item Object Reference](https://support.storeconnect.com/articles/cart-item-object-reference) - [Account Object Reference](https://support.storeconnect.com/articles/account-object-reference) - [Contact Object Reference](https://support.storeconnect.com/articles/contact-object-reference) - [Payment Object Reference](https://support.storeconnect.com/articles/payment-object-reference) - [Shipment Object Reference](https://support.storeconnect.com/articles/shipment-object-reference) - [Stock Level Object Reference](https://support.storeconnect.com/articles/stock-level-object-reference) - [Subscription Object Reference](https://support.storeconnect.com/articles/subscription-object-reference) - [Voucher Object Reference](https://support.storeconnect.com/articles/voucher-object-reference) - [Store Object Reference](https://support.storeconnect.com/articles/store-object-reference) - [Promotion Object Reference](https://support.storeconnect.com/articles/promotion-object-reference) - [Membership Object Reference](https://support.storeconnect.com/articles/membership-object-reference) - [Booking Object Reference](https://support.storeconnect.com/articles/booking-object-reference) - [StoreConnect and Salesforce objects and fields](https://support.storeconnect.com/articles/storeconnect-object-and-field-definitions) - [Schema Explorer](https://support.storeconnect.com/articles/schema-explorer) ## Integrations - [Google Analytics](https://support.storeconnect.com/articles/add-your-google-analytics-code) - [Facebook product catalogue feed](https://support.storeconnect.com/articles/facebook-catalogue-data-feed) - [Google Merchant feed](https://support.storeconnect.com/articles/google-merchant-feed) - [Web-to-lead and web-to-case integration](https://support.storeconnect.com/articles/web-to-lead-and-web-to-case-integration) - [Avalara AvaTax](https://support.storeconnect.com/articles/avatax) - [Agentforce Toolkit on AppExchange](https://appexchange.salesforce.com/appxListingDetail?listingId=b4692fb0-b110-4160-ae2f-6546c5e81c0d) ## Tax - [Charge tax on products](https://support.storeconnect.com/articles/how-to-charge-tax-on-products) - [Configure tax exempt customers](https://support.storeconnect.com/articles/tax-exempt-customers) - [Configure zones for tax and shipping areas](https://support.storeconnect.com/articles/zones) - [Recalculating taxes](https://support.storeconnect.com/articles/recalculating-taxes) ## Promotions and loyalty - [Promotions](https://support.storeconnect.com/articles/promotions) - [How to allow customers to earn loyalty reward points](https://support.storeconnect.com/articles/how-to-allow-customers-to-earn-loyalty-reward-points) - [How to allow customers to spend loyalty reward points](https://support.storeconnect.com/articles/how-to-allow-customers-to-spend-loyalty-reward-points) - [UTM tracking codes](https://support.storeconnect.com/articles/utm-tracking-codes) ## StoreConnect in Salesforce - [About the StoreConnect console](https://support.storeconnect.com/articles/about-the-storeconnect-console) - [Customize app settings in Salesforce](https://support.storeconnect.com/articles/customize-app-settings-in-salesforce) - [What records sync to your website](https://support.storeconnect.com/articles/what-records-sync-to-your-website) - [StoreConnect sync triggers](https://support.storeconnect.com/articles/storeconnect-sync-triggers) - [Manage sync errors](https://support.storeconnect.com/articles/sync-error-tool) - [Manage StoreConnect performance as you scale](https://support.storeconnect.com/articles/performance-considerations) ## Support and resources - [StoreConnect support](https://support.storeconnect.com/articles/storeconnect-support) - [Contact support / log a case](https://support.storeconnect.com/account/log-case) - [Support service response times](https://support.storeconnect.com/articles/support-service-response-times) - [Granting support access to your Salesforce org](https://support.storeconnect.com/articles/granting-support-access-to-your-salesforce-org) - [StoreConnect partner program](https://support.storeconnect.com/articles/storeconnect-partner-program) - [Trust Center](https://trust.storeconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Industry solutions - [B2B, manufacturing and D2C](https://support.storeconnect.com/articles/b2b-manufacturing-d2c) - [Nonprofit features](https://support.storeconnect.com/articles/nonprofit-features) - [Public sector](https://support.storeconnect.com/articles/public-sector) - [Education](https://support.storeconnect.com/articles/education) - [Retail and D2C](https://support.storeconnect.com/articles/retail-d2c)