Help Documentation
Guides for understanding, configuring, and using StoreConnect features. Browse by topic to find setup walkthroughs, admin reference, and best practices.
Promotions and loyalty
Choose the right offer type
Decide between automatic discounts, standard promo codes, Promotions v2, vouchers, and loyalty points for a given offer, and understand how they co...
Discounts
Apply automatic discounts by percentage, amount, fixed price, or a Liquid expression, with configurable scope (store, brand, category, membership, ...
Promotions
Create promo-code discounts using Promotion, Promotion Action, and Promotion Scope records: per-item and order-wide discounts, buy one get one, fre...
About Promotions v2
How the Promotions v2 engine works: reusable conditions and rewards, tiered and stacked strategies, stacking between promotions, scheduling windows...
Exclude products from price reductions
Prevent specific products or price book entries from receiving discounts, promo codes, or manual price overrides using the Exclude From Price Reduc...
Discount and promo examples
Worked examples for common discount and promotion setups in StoreConnect: monthly and annual subscription options, storewide sale campaigns, and we...
Loyalty points
How the loyalty points system works: where earn and purchase rates are set, how points are calculated, when earned points become spendable, how exp...
UTM tracking codes
UTM parameters from inbound URLs are captured and persisted through to the completed order for accurate campaign attribution: supported parameters,...