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Help Documentation

Guides for understanding, configuring, and using StoreConnect features. Browse by topic to find setup walkthroughs, admin reference, and best practices.

Promotions and loyalty

Choose the right offer type

Decide between automatic discounts, standard promo codes, Promotions v2, vouchers, and loyalty points for a given offer, and understand how they co...

Discounts

Apply automatic discounts by percentage, amount, fixed price, or a Liquid expression, with configurable scope (store, brand, category, membership, ...

Promotions

Create promo-code discounts using Promotion, Promotion Action, and Promotion Scope records: per-item and order-wide discounts, buy one get one, fre...

About Promotions v2

How the Promotions v2 engine works: reusable conditions and rewards, tiered and stacked strategies, stacking between promotions, scheduling windows...

Exclude products from price reductions

Prevent specific products or price book entries from receiving discounts, promotions, or manual price overrides using the Exclude From Price Reduct...

Discount and promo examples

Worked examples for common discount and promotion setups in StoreConnect: monthly and annual subscription options, storewide sale campaigns, and we...

Loyalty points

How the loyalty points system works: where earn and purchase rates are set, how points are calculated, when earned points become spendable, how exp...

UTM tracking codes

UTM parameters from inbound URLs are captured and persisted through to the completed order for accurate campaign attribution: supported parameters,...

Run A/B tests on your store

Test two or more versions of a page on your live store with a testing tool such as VWO, Optimizely, or AB Tasty, then report which version brought ...