Look up a customer's order history

When searching for an order, you can refine the list by filtering for a specific store, product type, date range, customer identifiers, etc.

Search for an order at POS

1. In the POS dashboard, select the Orders icon in the left menu. It looks like a table.
2. Enter a search term, such as order ID, phone number, customer name, email, etc.
3. Select a filter option, e.g. Order type.
4. Press Enter or Search order records, to access advanced filters and refine the list.
5. If the transaction is hard to locate, you can also sort the list by column header.
6. For older orders, we recommend using a date range search.
7. Once you find the order, click it to view the order details.