Help Documentation
Guides for understanding, configuring, and using StoreConnect features. Browse by topic to find setup walkthroughs, admin reference, and best practices.
Inventory and stock
Transfer stock between locations
Move inventory between stock locations. Select an origin location, allocate quantities to one or more destinations, then commit the transfers in bu...
Manage stock levels
Understand how Count on Hand and Available to Sell work, configure order statuses for automatic stock adjustments, correct inventory counts, and tr...
Record a stocktake
Record a physical inventory count against your Stock Levels, one record at a time for quick corrections, or in bulk via a spreadsheet export and re...
Stock locations
Create stock location records for your warehouses and shops, assign them to stores, and configure fulfillment options for shipping, click-and-colle...
Product suppliers
Record which suppliers provide each product, along with purchase price, landed cost, minimum order quantity, and order multiples, so you can compar...
Receive stock from a supplier
Set a reorder point on a stock level, then record incoming supplier stock as a manual stock adjustment that captures unit cost and links back to th...
Backorders
Allow customers to keep buying a product after its stock reaches zero by enabling backorders on a stock level, and control how backordered items ap...
Rental asset availability
Understand how StoreConnect decides whether a rental item can be booked, set turnaround time for cleaning or servicing, and take an asset out of se...