Help Documentation
Guides for understanding, configuring, and using StoreConnect features. Browse by topic to find setup walkthroughs, admin reference, and best practices.
Shipping and fulfilment
How to configure what shipstation services to offer
Filter and select which ShipStation carrier services appear as shipping options at checkout by adjusting service settings in the ShipStation dashbo...
Add delivery instructions with shipping notes
Enable a shipping notes field at checkout so customers can add delivery instructions. Create a Store Variable with key use_shipping_notes set to tr...
Split shipments and manual shipping
Split an order across multiple shipments for backorders or different delivery methods, and manually create shipment records with provider details f...
Click-and-collect configuration
Set up click-and-collect so customers can order online and pick up in store. Covers enabling shipping, creating stock locations and collection poin...
Setting up shipping
Enable shipping on your store and choose from three fulfilment methods: click-and-collect, custom shipping rates, or provider-calculated rates. Ass...
Set up shipping providers
Connect StoreConnect with Shippit, Easyship, Bringg, ShipStation, ShipEngine, Australia Post, StarTrack, or your own custom endpoint to calculate l...
Custom shipping rates
Define custom shipping rates based on order price, weight, or zones. Configure flat rates, tiered pricing, free shipping for qualifying products, a...
Shipment tracking
Understand how shipment tracking codes and statuses display on your storefront, where the data comes from in Salesforce, and how to populate tracki...