▶️ Checkout form
On this page
1. Create the Form
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Go to StoreConnect Navigation → Configuration → Forms → All Forms.
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Click New to create a form.
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Select Checkout Form type → Click Next.
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Give your form a Name.
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In Display Mode, choose when to show the form:
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During Checkout
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After Order is Complete
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Click Save.
2. Add Form Questions
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Go to the Related section of the form.
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Click New to add a question.
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Enter the Question Text.
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Choose Data Type (e.g. text, pick list, date, number, file upload).
- If using Pick List, enter options separated by semicolons
;.
- If using Pick List, enter options separated by semicolons
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Set Position in the form.
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Optionally mark Required if the customer must answer it.
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Click Save and New to add more questions.
3. Apply the Form to a Store
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Go to Store Forms.
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Click New.
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Select your Store.
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Set the form to Active.
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Click Save.
4. Control Form Display (Optional)
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Use the Conditions field to control where the form appears in checkout:
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Example conditions:
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Customer Information
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Shipping Information
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Terms and Conditions
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Payment Information
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5. View and Test the Form
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Go to your Storefront Checkout and refresh the page.
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Check that the form appears in the selected checkout step.
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After checkout, if set to display after checkout, the form will appear on the Order Page.
6. View Form Responses (Backend)
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Go to Orders in backend.
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Open the desired Order.
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Go to Order Products → select product → scroll down.
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See Form Submissions and view responses.