Shipping and fulfillment
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StoreConnect manages shipping rates, inventory levels, and fulfillment workflows within Salesforce. Stock quantities, warehouse locations, and shipping rules are all maintained as Salesforce records — connected to your orders, products, and customer data without a separate inventory system.
Shipping
- Tiered shipping zones — define shipping rates by zone, weight, order value, or product type; zones can be global, regional, or per-store
- Multiple shipping methods — offer customers a choice of shipping options at checkout (standard, express, overnight) with individual rate calculations
- Flat rate and calculated rates — configure flat shipping fees or integrate with carrier APIs for real-time calculated rates
- Free shipping rules — set order value thresholds or product-level conditions that trigger free shipping
- Per-store shipping configuration — different stores can have different shipping zones, methods, and rates
Carrier integrations
StoreConnect integrates with major shipping carriers and fulfillment platforms, enabling label generation and tracking within your workflow.
- Real-time rate calculation from integrated carriers
- Shipping label generation from the order management interface
- Shipment tracking updates surfaced to customers via their account dashboard and transactional email
Inventory
- Multiple stock locations — manage inventory across multiple warehouses, retail locations, or fulfillment centres; each location has its own stock level per product variant
- Real-time stock updates — stock levels decrease immediately when an order is placed, whether online or via POS
- Backorders — allow customers to order products that are out of stock, with configurable availability messaging
- Stock reservations — hold stock against an order during checkout to prevent overselling
- Low stock notifications — trigger Salesforce alerts or flows when stock falls below a defined threshold
Click-and-collect
Customers can select click-and-collect at checkout and choose a pickup location. The order is held for pickup and the customer is notified when it is ready. Pickup locations are configured as separate stock locations in Salesforce.