▶️ Configure click & collect
On this page
1. Enable Shipping for Your Store
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Open the StoreConnect App in Salesforce.
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Open the StoreConnect Navigation (bottom right).
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Go to Configuration > Stores > All Stores.
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Select your store and click Edit.
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Scroll down to the Shipping section.
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Check the box to enable shipping.
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Click Save.
2. Create a Stock Location for Click and Collect
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Under Key Relationships, go to Stock Locations.
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Click New to create a stock location:
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Select your store.
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Give the location a name and mark it as Active.
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In Fulfillment Options, choose:
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Click and Collect only, or
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Shipping and Click and Collect.
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Enter the address of the location.
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Optional:
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Require available stock to show at checkout.
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Enter estimated wait time (in days) for customer notification.
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Click Save to create and assign the location.
3. Set Up a Collection Point
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Go to StoreConnect Navigation > Configuration > Locations.
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Scroll to Collection Points and click New:
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Select the stock location created earlier.
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Enter a name for the collection point.
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Choose the store it belongs to.
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Set a lead time (e.g., 4 hours before order can be collected).
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Optional: Add a description or phone number.
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Make sure it’s Active, then click Save.
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4. Enable Pickup for the Product
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Open the product record (e.g., Steve’s Mystery Box).
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Click Edit, then:
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Under Stock Information, check Track Inventory.
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Scroll to Shipping Methods and enable Pickup in Store.
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Click Save.
5. Set Product Stock at the Collection Location
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Go to the Stock Location you created.
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Click Edit and:
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Use Set Quantity to define initial stock (e.g., 50 units).
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Optional: Check Allow Backorder to let customers purchase even with no stock.
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Click Save.
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The record now shows Available to Sell and Count on Hand values.
6. Test the Click and Collect Setup
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Visit your store’s website.
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Add the product to the cart and proceed to checkout.
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Under the Delivery section:
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Click and Collect will be available.
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Choose the collection point (if more than one is configured).
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Customer selects a preferred collection date.
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Once the order is placed, the customer is notified of:
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Collection date
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Lead time
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Collection point address
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