▶️ Allow customers to spend loyalty reward points
On this page
1. Enable Points Display in the Store
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Go to: StoreConnect Navigation → Configuration → Stores.
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Open your Store record.
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Under the Products tab:
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Edit the Price Display setting.
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Enable both Currency and Points display.
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Click Save.
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2. Configure Points Usage Rules
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In the Points section of your Store record:
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Set Default Points Usage (choose which store(s) points can be spent in).
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Set Earn Points When Spending Points (optional, e.g. set to zero if not used).
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Configure Deposit Amount in Points if applicable.
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Click Save.
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3. Set Points Conversion Rate (Price Book Setup)
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Go to your store’s Standard Price Book.
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Under Default Purchase Rate:
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Define the conversion rate, e.g.
100points = 1 unit of currency. -
Click Save.
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4. Enable Points Purchase for Individual Products
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Open Products List View.
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For each product (e.g. Steve Plushy):
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Open the Price Book Entry.
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Edit the entry:
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Tick Can Purchase with Points.
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Optionally set a Custom Points Price (overrides default).
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Click Save.
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5. Enable Points Purchase for Shipping (Optional)
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In Products List View, locate the StoreConnect Shipping Product.
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Open its Price Book Entry.
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Edit the entry:
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Tick Can Purchase with Points.
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Click Save.
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6. Test the Setup (Customer Experience)
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Log in as a customer with available Reward Points.
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Browse the store:
- Products will now display Price in Currency and Price in Points.
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Add product to cart:
- At checkout, select to pay with Points.
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Continue to Shipping:
- Option to pay for Shipping with Points is also available.
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Complete purchase:
- Order processes with Points, Currency, or a combination of both.
7. Monitor Points and Payments
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In the Customer’s Account Record:
- View Account Points balance and debits.
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In the Order Record:
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See Payment Method (Account Points / Currency / Combined).
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Confirm points were correctly applied.
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