Sync custom objects using flows

StoreConnect automatically syncs its own objects (products, orders, accounts, and others) using change events. For custom objects — those you have defined yourself in Salesforce and mapped via Custom Data Mappings — changes are not tracked automatically. You need to create a Salesforce record-triggered flow that calls the StoreConnect: Sync Record Changes invocable action whenever a record is created, updated, or deleted.

How it works

The SyncRecordChangesInvocable Apex class accepts a record and the type of change (Create, Update, or Delete) and sends the event through StoreConnect’s standard change event pipeline. The object must be configured in Custom Data Mappings before changes will be synced.

:::note StoreConnect Sync must be enabled on your org. If sync is disabled, the invocable action returns an error and no change event is generated. :::

:::note This invocable is designed for custom objects, which bypass per-record opt-in filtering. If you use it on a standard object where per-record opt-in filtering (StoreConnect_Sync__c) is enabled, pass $Record as Entire Resource so the opt-in field is available for evaluation. :::

Set up a flow for create and update events

1. In Salesforce Setup, go to Flows and create a new Record-Triggered Flow.
2. Select the custom object you want to sync (e.g. c_o__book__c).
3. Set the trigger to A record is created or updated.
4. Set Optimize the flow for to Actions and Related Records.
5. Set the flow to run After the record is saved.
6. Add a Decision element. Create an outcome named Create with the condition formula ISNEW() = True. Leave the default outcome as Update.
7. For the Create outcome, add an Action element and select StoreConnect: Sync Record Changes. Set the inputs:
   • Change Type: Create
   • Current Record: {!$Record} (Entire Resource)
   • Prior Record: {!$Record__Prior} (Entire Resource)
8. For the Update (default) outcome, add another Action element and select StoreConnect: Sync Record Changes. Set the inputs:
   • Change Type: Update
   • Current Record: {!$Record} (Entire Resource)
   • Prior Record: {!$Record__Prior} (Entire Resource)
9. Save and activate the flow.

Set up a flow for delete events

Delete flows require a separate flow triggered before the record is removed:

1. Create a new Record-Triggered Flow for the same object.
2. Set the trigger to A record is deleted. Salesforce automatically sets Optimize the flow for to Before the record is deleted.
3. Add an Action element and select StoreConnect: Sync Record Changes.
4. Set the action inputs:
   • Change Type: Delete
   • Current Record: {!$Record} (Entire Resource)
   • Prior Record: leave blank
5. Save and activate the flow.

Action inputs

Action outputs

POS sync

Custom objects that are also referenced in a POS Layout are synced to POS devices. When a change event is generated (either automatically or via this invocable action), the record is pushed to the POS local database on the next sync cycle. See Custom Data Mappings for how to configure Custom Data Mappings, and Liquid query for how to query custom objects in Liquid templates.

Governor limits

The flow invocable runs as the user who triggered the transaction. Note that although SyncRecordChangesInvocable is declared with sharing, the underlying sync handler executes in system mode, so sharing rules, CRUD, and FLS are not enforced on the sync operations. If you expect high-volume record changes, be aware of Salesforce governor limits on invocable actions in bulk operations. Use asynchronous flow execution where appropriate.