Voucher Log Object Reference

Last modified 16 July 2026

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Overview

StoreConnect automatically creates a Voucher Log record for every voucher event — on both web checkout and POS. Use these records to audit voucher activity, investigate disputed redemptions, or trace failed attempts. Voucher Log records are read-only and managed by StoreConnect.

Property	Value
API Name	`s_c__Voucher_Log__c`
Label	Voucher Log
Plural Label	Voucher Logs
Type	Custom Object

Fields

Field Label	API Name	Type	Required	Description
Event Date	`s_c__Event_Date__c`	DateTime	No	Date and time the voucher event occurred.
Event	`s_c__Event__c`	Picklist	No	The type of voucher event. See Event values.
Metadata	`s_c__Metadata__c`	LongTextArea(131072)	No	JSON string containing event-specific data, such as the redemption amount, balance at time of event, and any error message.
Reason	`s_c__Reason__c`	Picklist	No	The reason for a failed event. Populated only when `Success` is false. See Reason values.
Success	`s_c__Success__c`	Checkbox	No	Whether the voucher event succeeded (`true`) or failed (`false`).
Voucher	`s_c__Voucher_Id__c`	Lookup (s_c__Voucher__c)	No	The voucher this log entry refers to.
StoreConnect External ID	`s_c__sC_Id__c`	Text(36)	No	Do not modify this External ID from within Salesforce — it is the foreign key connection used within your web store.

Event values

Value	Description
`create`	A new voucher record was created.
`activate`	The voucher was activated (activation code verified).
`cancel`	The voucher was cancelled.
`lock`	The voucher was locked.
`unlock`	The voucher was unlocked.
`redeem`	The voucher was applied as a payment at web checkout or POS.
`balance`	A balance check was performed on the voucher.

Reason values

Populated only when Success is false.

Value	Description
`wrong status`	The voucher is in a status that does not allow the requested action (for example, cancelled or locked).
`expired`	The voucher has passed its expiry date.
`wrong activation code`	The activation code provided did not match.
`passed activation date`	The voucher activation date has elapsed.
`no balance`	The voucher has no remaining balance.
`invalid pin`	The PIN entered did not match the voucher’s PIN.
`pending for activation`	The voucher is still in a pending state awaiting activation.

Relationships

Field	Type	Related Object	Relationship Name
`s_c__Voucher_Id__c`	Lookup	s_c__Voucher__c	Voucher_Logs

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