Customer communications features
On this page
- Flexible/customizable transactional emails. Manage in StoreConnect or Marketing Cloud.
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Salesforce Chat/Service Cloud capabilities integration.
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SMS via Marketing Cloud or AppExchange chat apps such as SMS Magic, or 360 SMS.new name for SMS magic
- Salesforce Web-to-Lead and Web-to-Case integrations offer web forms to capture enquiries or customer support requests directly into Salesforce.